Datacenter Operations Technician at xAI

Memphis, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

High school diploma or equivalency certificate
2+ years of experience working with server, storage, compute and network hardware
2+ years of experience troubleshooting and repairing servers and networking infrastructure
2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
Preferred Qualifications
Strong Linux skills including navigating the system’s directories and filing system, manipulating files in the Linux shell, user permission configuration, package installation and software management, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, Bash or other scripting
Experience being on-call and ability to respond to critical events as needed
Experience leading Data Center Infrastructure projects
Curious to always learn new things within the Data Center World
Excellent prioritization and time management skills
Able to work in a fast paced environment
Detail Oriented
Oracle Experience
Inventory Management
4+ years of experience in Structured Cabling Copper/Fiber
4+ years of experience in Power and Cooling concepts inside the data center

Responsibilities

Report to the job site during initial construction and report back to the engineering team as required
Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence
Rack and stack of data center network equipment
Maintain Warehouse inventory and asset management using our internal application
Labeling and troubleshooting for fiber/optics cables
Power supply cabling, installation, troubleshooting and repair
Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation
Manage, response and resolution of data center operations tickets used cross functionally within xAI via Jira
Create and Maintain documentation of tasks and standard operating procedures
Receipt and Decommissioning of data center hardware
Vendor returns for infrastructure under and out of warranty
Manage spare parts inventory within the data center
Define, design, and implement network layouts and solutions within our data centers

Skills

Key technologies and capabilities for this role

server troubleshootingnetwork monitoringrack and stackasset managementfiber opticspower supply cablingdata center operationsinventory management

Questions & Answers

Common questions about this position

What is the salary for the Datacenter Operations Technician position?

This information is not specified in the job description.

Is this a remote position or does it require onsite work?

The role requires reporting to the job site during initial construction and being accessible via cell phone and willing to get onsite when there are emergencies as needed.

What are the basic qualifications for this role?

Basic qualifications include a high school diploma or equivalency, 2+ years of experience working with server, storage, compute and network hardware, 2+ years troubleshooting and repairing servers and networking infrastructure, and 2+ years in inventory management including ordering, receiving, and shipping server and network equipment.

What is the company culture like at xAI?

xAI has a small, highly motivated team focused on engineering excellence, with a flat organizational structure where all employees are hands-on, contribute directly to the mission, and leadership is given to those who show initiative and deliver excellence. Strong work ethic, prioritization skills, and communication are emphasized.

What makes a strong candidate for this Datacenter Operations Technician role?

Strong candidates are great at following directions, fast learners, super attentive to details, willing to be onsite for emergencies, and capable of understanding equipment to drive efficiencies and optimizations.

xAI

AI tools for research and information retrieval

About xAI

x.ai develops AI tools aimed at enhancing research and information retrieval. Their main product, Grok, is designed to answer a variety of questions, including unconventional ones that other AI systems might not handle. Grok provides real-time knowledge, making it a useful resource for researchers, academics, and professionals who need quick access to relevant information. Unlike competitors, Grok stands out for its ability to suggest questions and provide nuanced answers, catering to a diverse range of inquiries. The goal of x.ai is to empower users by streamlining their research processes and fostering innovation through reliable information access.

Burlingame, CaliforniaHeadquarters

2023Year Founded

$11,803.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Remote Work Options

Risks

Increased competition from Anthropic could challenge xAI's market position.

Legal battles involving Elon Musk may divert resources from xAI's operations.

Reliance on Nvidia GPUs poses risks if supply chain issues arise.

Differentiation

Grok answers unconventional questions, unlike many AI systems.

xAI's Grok provides real-time knowledge, enhancing research efficiency.

Grok's ability to generate striking images sets it apart in visual data processing.

Upsides

xAI secured $6 billion funding, boosting AI infrastructure and R&D.

Grok's iOS app launch expands user accessibility and engagement.

AI-driven research tools are increasingly integrated with cloud platforms, aiding xAI's growth.

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