[Remote] Database Support Engineer - Weekend (India) at Timescale

India

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Infrastructure, Database SoftwareIndustries

Skills

Key technologies and capabilities for this role

PostgreSQLRelational DatabasesDatabase AdministrationData ModelingSupport Case ManagementCustomer SupportDesign OptimizationImplementation

Questions & Answers

Common questions about this position

What is the salary for this Database Support Engineer role?

The salary is $50,000 USD per year.

Is this a remote position, and what is the work schedule?

This is a remote-first role with a permanent weekend schedule of 4-day 10-hour shifts from 7 am - 5 pm IST Friday-Monday.

What skills are required for this Technical Support Engineer position?

Required skills include experience with relational databases at scale (administration, data modeling, query optimization), proven technical support experience with external customers, PostgreSQL knowledge as a strong plus, excellent communication skills with patience and empathy, and a strong aptitude for learning new software.

What is the company culture like at TigerData?

TigerData is a remote-first organization that values a 'can-do' attitude, curiosity, continuous learning, proactivity in improving products, processes, and culture, and prioritizing user assistance.

What makes a strong candidate for this role?

Strong candidates have a Bachelor’s degree in Computer Science or equivalent, extensive relational database experience especially PostgreSQL, technical support background, and should familiarize themselves with TimescaleDB via the free trial before applying.

Timescale

Time series data management and analytics

About Timescale

Timescale specializes in managing time series data through its main product, TimescaleDB, which is an open-source database designed to efficiently handle large volumes of data points collected over time. Built on PostgreSQL, TimescaleDB offers reliable performance and operational efficiency. The company serves various industries, including IoT and financial services, enabling clients to analyze and gain insights from time series data for improved decision-making and automation. Timescale differentiates itself by providing both on-premise and cloud-based solutions, along with a freemium model that allows users to access the core product for free while offering premium features and enterprise support for revenue. The goal of Timescale is to enhance how businesses manage and analyze time series data, making it easier and more effective for organizations to leverage their data.

New York City, New YorkHeadquarters

2015Year Founded

$179.8MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Risks

Increased competition from Neon offering serverless Postgres databases.

Rebranding as a cloud company may confuse existing customers, risking churn.

Growing popularity of serverless platforms challenges Timescale's traditional offerings.

Differentiation

TimescaleDB is built on PostgreSQL, ensuring reliability and operational efficiency.

Offers both on-premise and cloud-based solutions, catering to diverse business needs.

Freemium model with open-source core attracts a large user base.

Upsides

Increased adoption of edge computing aligns with Timescale's time-series database offerings.

Rise of serverless computing creates opportunities for scalable, on-demand resources.

Growing trend of digital twins boosts demand for robust time-series data management.

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