Data Center Technician III at Fidelity Investments

Papillion, Nebraska, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Data CenterIndustries

Requirements

High School Diploma/2 Years of College
4+ years data center support
Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies
Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers
Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control
Experience with racking and stacking & cabling and labeling of servers
Knowledge in structured cabling concepts and practices
Excellent communication and writing skills
Good interpersonal skills and ability to manage several priorities in a rapidly changing environment
Availability for four 10-hour days over a weekend while working a 2nd or 3rd shift schedule

Responsibilities

Provide implementation and support services across telephony, network infrastructure (LAN/WAN/SAN), server hardware and storage devices
Perform installation, support, and decommissioning activities related to supported platforms
Cable, label, and test server & network connectivity (fiber and copper) to devices
Diagnose and correct issues related to supported platforms
Manage critical space, ensuring proper placement of IT equipment based on environmental factors and IT dependencies
Perform asset management/inventory control, tracking and documenting all IT assets in CMDB tool throughout device lifecycle
Adhere to change and incident management policies and coordinate change and incident management
Collaborate with critical EI partners and facility engineering for timely delivery of IT equipment and infrastructure
Manage physical layer telecom connectivity and structured cable plant design
Assist in developing department policies and procedures
Assist and may lead project initiatives outside of BAU activities
Installation and Decommissioning of IT equipment – Includes creating project plans (network connectivity, port turn up, DNS), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity
Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms

Skills

TCP/IP

WAN

LAN

SAN

voice technologies

Fluke network testers

Network analyzers

Ethernet

DWDM

SONET

racking and stacking

cabling

labeling

structured cabling

data center facilities

Power

Cooling

Fire suppression

Security

Access Control

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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