Data Center Technician

Position Overview

• Location Type: Not Specified
• Job Type: Full time
• Salary: Not Specified

This role involves significant design work for data center collocations and infrastructure hardware, along with providing technical consultations. The Data Center Engineer II will be responsible for creating all drawings for datacenter Points of Presence (POPs) and developing Statements of Work (SOW) for new POP builds. Additionally, they will create detailed Method of Procedure (MOP) documents for various optical transport and switching equipment, overhead infrastructure (fiber raceway, ladder, basket), and AC/DC power. This position also requires communication with all departments and technical support for Network Engineers.

Scope:

• Resolves a wide range of issues in creative ways.
• A seasoned, experienced professional with a full understanding of their specialty.
• Works on problems of a diverse scope.
• Receives little instruction on day-to-day work, with general instruction on new assignments.

Requirements

• Bachelor’s degree (B.S/B.A) from a four-college or university and 2 to 5 years of related experience and/or training; or an equivalent combination of education and experience.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Understanding of Data center practices (e.g., cable routing, calculating power usage and cooling).
• Familiarity with creating As-Built drawings for Datacenter POPs and creating the 3rd module on DC-CAD.
• Knowledge of how to build/create SOWs for new POP builds.
• Understanding of field-based work in POPs, carrier hotels, or Central Office environments.
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
• Excellent communication skills, with the ability to work with carriers/vendors.
• Understanding of the importance of dealing with service providers and colocation facilities.
• Ability to work within a global team in a fast-paced and dynamic environment with limited supervision.
• Strong attention to detail with excellent time management and organization skills.

Responsibilities

• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites.
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
• Manage project timelines to support network turn-up within expected completion intervals.
• Responsible for asset management of networking gear in datacenter and POP sites.
• Contribute to documentation, automation, and processes as they evolve.
• Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
• Create statements of work for vendors at the POP sites.
• Create cage and rack designs and understand the overall needs of POP infrastructure.
• Document and follow RMA processes and procedures for all relevant vendors.
• Assist in following, improving, and implementing data center and POP best practices.
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
• Other duties as required.

Physical Demand & Work Environment

• Ability to perform office-related tasks which may include prolonged sitting or standing.
• Ability to move from place to place within an office environment.
• Must be able to use a computer.
• Ability to communicate effectively.
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.