CYOC Administrator (Government) at AT&T

Bellevue, Nebraska, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Government, Defense, TelecommunicationsIndustries

Requirements

TS/SCI clearance (can start with TS)
Bachelor’s degree (B.S.) in a related field
10+ years of experience in computer systems engineering or architecture, with extensive responsibilities involving cyber operations platform engineering solutions
At least one of the following certifications: CEH, CFR, Cloud+, GICSP, SSCP, Security+, GSEC, or CySA+
Office presence minimum of 5 days per week at customer site in Bellevue, Nebraska (no relocation offered)
Ability to perform shift work for 24/7 network coverage and support

Responsibilities

Administer and manage Command and Control (C2) network systems in support of NetOps activities across USSTRATCOM
Configure, operate, and maintain government-furnished monitoring tools to provide real-time situational awareness of designated networks
Support WAN and LAN operations, ensuring network reliability and performance
Operate and maintain enterprise monitoring tools to detect potential incidents, service degradations, or application/network issues
Monitor, evaluate, and optimize network configurations and performance
Assist in evaluating and responding to technical incidents, outages, and changes, including applying security patches
Provide network troubleshooting, incident response, and implement recovery procedures for service or application outages
Respond to incident management system requests, escalating issues as necessary to ensure timely resolution
Coordinate with stakeholders to communicate incident status, resolutions, and best practices

Skills

Key technologies and capabilities for this role

C2 network systemsNetOpsWAN operationsLAN operationsenterprise monitoring toolsnetwork troubleshootingincident responsesecurity patchesnetwork performance optimizationTS/SCI clearance

Questions & Answers

Common questions about this position

What is the salary range for the CYOC Administrator position?

CYOC Administrators earn between $71,600 - $90,501. Individual starting salary within this range may depend on geography.

Is this position remote or does it require office presence?

This position requires office presence of a minimum of 5 days per week and is only located at customer's site in Omaha, Nebraska. No relocation is offered.

What are the required qualifications and certifications for this role?

A Bachelor’s degree in a related field, 10+ years of experience in computer systems engineering or architecture with cyber operations platform engineering, and at least one certification such as CEH, CFR, Cloud+, GICSP, SSCP, Security+, GSEC, or CySA+ are required.

What is the work environment like for this position?

The role requires ensuring 24/7 network coverage and support by performing shift work, and it supports a US Government Program for USSTRATCOM in Omaha, Nebraska.

What makes a strong candidate for this CYOC Administrator role?

Strong candidates have hands-on experience with NetOps activities and C2 network systems in DoD environments, proficiency in enterprise network monitoring tools, strong incident management and troubleshooting skills, and ITIL v4 certification.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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