Cybersecurity Support Specialist at Nooks

Arlington, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Defense, National Security, GovernmentIndustries

Requirements

Associate’s or Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent practical experience)
1–2 years of experience in cybersecurity, IT support, or system administration (internship, academic, or DoD exposure strongly considered)
Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire (e.g., CompTIA Security+)
Familiarity with information security concepts such as access control, vulnerability management, and system hardening
Foundational knowledge of Windows and Linux operating systems, networking, and common IT troubleshooting practices
Strong documentation and organizational skills with attention to detail
Excellent communication and teamwork skills to support collaboration across IT and security functions
U.S. citizenship
Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI)

Responsibilities

Assist with monitoring, auditing, and maintaining the security posture of classified and unclassified IT systems
Support the development and upkeep of cybersecurity documentation, including Security Plans (SSPs), Plans of Action & Milestones (POA&Ms), and audit logs
Conduct basic vulnerability scanning, patch verification, and security checks under the supervision of the Site Cybersecurity Lead
Provide Tier 1 support for cybersecurity-related user requests and escalate issues as appropriate
Assist with account management, permissions reviews, and implementation of access control policies
Document findings, remediation efforts, and compliance-related actions in accordance with organizational and Department of Defense (DoD) standards
Collaborate with IT, cybersecurity, and physical security teams to ensure compliance with organizational policies and applicable DoD requirements
Participate in incident response activities, including log collection, basic analysis, and reporting
Contribute to ongoing security awareness efforts by reinforcing cybersecurity best practices with end users

Skills

Key technologies and capabilities for this role

Vulnerability ScanningPatch VerificationAccess ControlAccount ManagementAudit LoggingSSPsPOA&MsSystem HardeningCompliance DocumentationTier 1 SupportSecurity Auditing

Questions & Answers

Common questions about this position

What certifications are required for the Cybersecurity Support Specialist role?

Candidates must possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or be able to obtain one within 6 months of hire, such as CompTIA Security+.

What experience level is needed for this position?

The role requires 1–2 years of experience in cybersecurity, IT support, or system administration, with internships, academic, or DoD exposure strongly considered.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What does Nooks value in its company culture?

Nooks values innovation, collaboration, and a service-first mindset.

Nooks

Virtual collaboration platform for sales teams

About Nooks

Nooks.ai offers a virtual collaboration platform tailored for sales development representatives (SDRs) and business development representatives (BDRs). The platform features video conferencing, virtual bullpens, and live call listening, enabling real-time interaction and coaching among team members. Nooks.ai stands out by recreating the energetic environment of a physical sales office, which helps increase connects and meetings. The company's goal is to enhance sales performance and team dynamics through improved outbound calling efficiency.

Gum Spring, West VirginiaHeadquarters

2020Year Founded

$68.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees