Customs Operations (JD STAR Graduate Program) at JD.com Inc

Hanoi, Hanoi, Vietnam

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

E-commerce, Logistics, Supply ChainIndustries

Requirements

Undergraduate students or above, majoring in logistics management, ecommerce, international trade, marketing and other related majors are preferred
Proficient in local language and Chinese, with excellent listening, speaking, reading and writing skills
Proficient in using Excel, Word, PPT and other office software
Possess excellent communication and coordination, problem-solving skills and teamwork spirit, and be able to adapt to a fast-paced work environment

Responsibilities

Cargo track tracking and feedback, track cargo transportation tracks, record abnormal information, and promptly feedback cargo dynamics and abnormal situations to the customer service team
Receipt management, prepare customer receipts according to specifications, ensure accurate information, establish electronic and paper files, and regularly organize inventory

Skills

Key technologies and capabilities for this role

ExcelWordPPTlogistics managementcommunicationproblem-solvingteamworkChinese language

Questions & Answers

Common questions about this position

What education and majors are preferred for this role?

Undergraduate students or above are required, with preference for majors in logistics management, ecommerce, international trade, marketing, and other related fields.

What language skills are needed for the Customs Operations role?

Proficiency in local language and Chinese is required, with excellent listening, speaking, reading, and writing skills.

What soft skills are essential for this position?

Candidates need excellent communication and coordination, problem-solving skills, teamwork spirit, and the ability to adapt to a fast-paced work environment.

What is the JD STAR Graduate Program?

The JD STAR Program is an annual recruitment initiative launched in 2015 for fresh graduates from top universities worldwide, aimed at nurturing talent through roles supporting JD.com's business, extensive training, and coaching for sustained career growth.

What technical skills are required for this job?

Proficiency in using Excel, Word, PPT, and other office software is required.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees