Consultant, Legal Technology Consulting - Discovery and Data Managemen…
Halborn- Full Time
- Entry Level & New Grad
Candidates should possess a Bachelor's degree in a relevant field, such as Law, Business Administration, or Communications, and demonstrate a strong understanding of legal principles and customer service practices. Experience in translating complex information and facilitating collaboration between teams is highly desirable.
The Customer Trust Strategist will build and refine relationships between Customer Support and Legal teams, translating legal concepts into actionable support strategies to optimize customer and agent experience. They will oversee the resolution of escalated customer cases with legal implications, develop training programs for the Support team, proactively drive strategic decisions, and optimize processes for legal matters such as subpoenas, tax levies, and liens, ensuring seamless communication and compliance.
Banking services for startups and founders
Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.