Customer Support for Healthcare Account | Get a 21K Signing Bonus at A1M Solutions

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

NoVisa

Healthcare, OutsourcingIndustries

Requirements

At least 6 months of BPO experience
Experience handling a healthcare account is a PLUS
Good verbal and written English skills
Proficiency with MS Tools (Excel, Word, Outlook)
Willing to work onsite in Shaw, Mandaluyong
Willing to work night shifts

Responsibilities

Provides customer support through different communication channels (phone, email, chat)
Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services
Collaborates with colleagues and different departments to resolve complex issues
Maintains accurate records on customer interactions, transactions, feedback, etc

Skills

Customer Service

Phone Support

Email Support

Chat Support

MS Excel

MS Word

MS Outlook

BPO

Healthcare Accounts

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees