Retention Specialist
QuinceSalary not specified
- Full Time
- Junior (1 to 2 years)
$8,400 – $8,400Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer ServiceIndustries
Requirements
Candidates should possess previous customer service experience, preferably email-based, along with strong attention to detail and organizational skills. Experience with QuickBooks Online and Extensiv is required, and basic knowledge of WordPress is a plus.
Responsibilities
The Customer Service Representative will communicate with customers via email in a professional and timely manner, enter and process orders accurately into the system, maintain records and update customer details as needed, and work efficiently with QuickBooks Online and Extensiv for order management. If applicable, they will assist with updates and basic management of WordPress.
Skills
Customer Support
Email Communication
Order Entry
Order Processing
Record Maintenance
QuickBooks Online
Extensiv
WordPress
Written English
Remote
Global employment platform for payroll management
About Remote
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.
Key Metrics
San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees