Customer Service Representative

Dominican Republic

Apply with AI Apply

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Customer Service, Major Appliance ServiceIndustries

Requirements

Candidates must be based in the Dominican Republic, possess excellent phone communication skills, demonstrate basic computer proficiency, and be able to work independently in a remote setting, while also being reliable and customer-focused.

Responsibilities

The Customer Service Representative will answer customer calls and assist with inquiries and bookings, schedule and manage appointments using Walkabout Customer Booking Software with provided training, provide top-notch customer support and ensure satisfaction, and maintain accurate records while following up with customers as needed.

Skills

Phone communication

Computer proficiency

Customer service

Scheduling software

Record keeping

Customer-focused

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$482.5MTotal Funding

SERIES_CCompany Stage

Consulting, CybersecurityIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Paid Parental Leave

Mental Health Support

Stock Options

Professional Development Budget

Home Office Stipend

Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.

Competitors like Deel show rapid growth, indicating a highly competitive market.

Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.

Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.

Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.

Remote's entry into Japan expands its reach in high-demand international employment markets.

The global payroll solutions market is projected to reach $10.5 billion by 2030.

Land your dream remote job 3x faster with AI

Try Jobo Free