Customer Service Claims Associate - Dutch speaker Amsterdam at Assurant

Amsterdam, North Holland, Netherlands

Assurant Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Fluent Dutch speaking at an advanced level
  • Proven experience in finance, administration, or claims processing
  • Advanced Excel skills
  • Strong communication and organizational skills
  • Ability to work independently and manage multiple tasks

Responsibilities

  • Evaluate and process insurance claims with financial accuracy and attention to detail
  • Perform administrative tasks and maintain accurate records
  • Communicate effectively with customers via phone and email

Skills

Key technologies and capabilities for this role

DutchExcelClaims ProcessingFinanceAdministrationCustomer Communication

Questions & Answers

Common questions about this position

What is the salary for this Customer Service Claims Associate position?

The position offers €2.700 gross per month.

Is remote work available for this role in Amsterdam?

The role supports hybrid working, with options to work in the office or both depending on shifts/hours, including a home working allowance and travel allowance if you come to the office.

What skills are required for this Dutch-speaking claims associate role?

Requirements include fluent Dutch at an advanced level, proven experience in finance, administration, or claims processing, advanced Excel skills, strong communication and organizational skills, and the ability to work independently and manage multiple tasks.

What benefits does Assurant offer for this position?

Benefits include 28 days of vacation plus public holidays (with extra days for no sick/absence), €45 net monthly health allowance, premium-free pension, bonus schemes, premium-free WIA insurance, monthly holiday bonus, €50 net birthday allowance, home/travel allowances, Udemy learning, and career opportunities.

What makes a strong candidate for this claims associate role?

Strong candidates will have fluent advanced Dutch, proven experience in finance, administration, or claims processing, advanced Excel skills, and demonstrate strong communication, organizational abilities, and independence in managing multiple tasks.

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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