Customer Security Assurance Manager (Remote) at AuditBoard

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Audit, Risk Management, Compliance, CybersecurityIndustries

Requirements

5+ years of security/IT compliance or equivalent experience working with Industry regulations

Responsibilities

Develop and implement a Customer Engagement strategy and supporting knowledge base assets and processes
Provide ongoing guidance and consultation to the organization to promote a progressive and sustainable Security Assurance Engagement program
Understand and serve as a subject-matter expert around AuditBoard’s security controls, along with the supporting processes and technology enablement
Oversee a matrix team responsible for intake and processing of prospect and customer requests for due diligence support, including RFPs, customer audits, requests for information, conference calls, etc
Develop and maintain documentation and streamlined processes in support of customer due diligence activities and drive initiatives to enhance the efficiency and customer experience of the program
Confidently discuss AuditBoard’s data protection practices to prospects and customers such that the listener is assured that said practices will meet the data protection requirements of a cloud solution provider
Exercise sound judgment in difficult negotiations, keeping the objective in mind, projecting competence, and maintaining a consistent level of professionalism
Redline and negotiate information data protection contract provisions proposed by AuditBoard prospects and customers
Liaise with all levels of the organization, including senior management, sales, customer-facing teams, and legal to inform and improve comprehension and appreciation of the significance of cybersecurity and privacy for customers
Cross-train internal resources and develop team members' skills and expertise
Assist with other Security Compliance activities as required
Support business travel on an as-needed basis (up to 10%)

Skills

Key technologies and capabilities for this role

GRCInfoSecRisk ManagementAuditComplianceESGCustomer AssuranceData ProtectionSales EnablementProduct Feedback

Questions & Answers

Common questions about this position

Is this Customer Security Assurance Manager role remote?

Yes, this is a remote position as indicated by the job title.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are needed for the Customer Security Assurance Manager position?

The role requires being entrepreneurial, self-driven, energetic, and able to balance high-paced sales dynamics, customer data protection needs, and contract terms. Expertise in AuditBoard’s security controls, processes, and technology enablement is essential, along with skills in developing customer engagement strategies, managing matrix teams, and handling due diligence like RFPs and audits.

What is the company culture like at AuditBoard?

AuditBoard fosters a collaborative, innovative culture where team members inspire each other, assist one another, break through barriers, and contribute to the company and communities. They emphasize creating the most loved platform and have been ranked among the fastest-growing tech companies.

What makes a strong candidate for this Customer Security Assurance Manager role?

Strong candidates are entrepreneurial, self-driven individuals interested in impacting GRC platforms, with the energy to manage sales teams, customer security needs, and contract terms effectively.

AuditBoard

GRC software for audit and compliance

About AuditBoard

AuditBoard provides Governance, Risk, and Compliance (GRC) software solutions for large enterprises, including many Fortune 500 companies. Its platform automates and manages audit, risk, and compliance programs in real time, enabling teams to collaborate and report from anywhere. The company operates on a Software-as-a-Service (SaaS) model, offering specialized modules for different GRC aspects, which simplifies complex tasks and improves efficiency. AuditBoard's goal is to empower organizations to effectively manage their compliance and risk management needs.

Cerritos, CaliforniaHeadquarters

2014Year Founded

$42.4MTotal Funding

BUYOUTCompany Stage

Enterprise Software, Financial ServicesIndustries

501-1,000Employees

Risks

Increased competition from emerging GRC software providers could erode market share.

Rapid technological advancements may require costly updates to remain competitive.

Cybersecurity threats targeting cloud-based platforms could damage reputation and client trust.

Differentiation

AuditBoard offers a fully integrated GRC platform for large enterprises.

The platform provides real-time collaboration and reporting capabilities for remote work environments.

AuditBoard's SaaS model ensures continuous updates and improvements to its software.

Upsides

AuditBoard ranked #1 in enterprise Security Compliance in G2 Winter 2025 Grid Report.

The company was named 'Overall Risk Management Solution of the Year' in 2024.

AuditBoard's new analytics suite enhances data insights for customers.

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