Customer Master Data Steward at Illumina

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Genomics, HealthcareIndustries

Requirements

Bachelor’s degree or equivalent in Information Management, Business Administration, or a related field
Minimum of at least 5 years of relevant experience in Customer, Contact, or Vendor data management or data cleansing roles
Experience with SAP S/4HANA, Fiori, Salesforce, and Informatica MDM preferred
Strong attention to detail and commitment to deliver quality work in a timely manner
Excellent written and verbal communication skills
Strong understanding of the interaction between data attributes and business processes
Curiosity to investigate patterns, understand root causes, and support findings through data analysis
Possess a positive, can-do attitude and an ability to work effectively in a highly collaborative, team setting as well as independently
Proficiency in data analysis tools, such as Excel and SQL
Experience with data cleaning techniques and tools (e.g., Informatica) as well as mass data upload tools (DemandTools, Winshuttle, etc.)
Must be fluent in English

Responsibilities

Own and manage end-to-end data cleansing activities, ensuring accuracy, consistency, and completeness of contact, customer, and vendor master domains
Collaborate with Customer Data Steward peers to identify data quality issues, define cleansing rules, and execute data cleansing activities for Customer, Contact, and Vendor master data in alignment with project-defined standards
Independently conduct root cause identification and analysis on data outliers and clearly communicate findings/actions for stakeholders
Maintain clear documentation of data cleansing procedures and changes made to data sets; define new/revise existing data quality metrics to monitor data adherence over time
Prepare, maintain, and present Documentation, Policy and Training content for ongoing maintenance in S/4HANA and Informatica MDM
Monitor and action on Data Quality reports to maintain data integrity and enforce data quality policies
Leverage creative problem-solving approaches to review and validate data (Tax IDs, customer hierarchies, valid email addresses, etc.) against third party and public sources
Collaborate with cross-functional internal business partners and Global Customer Master Data Governance teams to understand regional nuances about how customer, contact, and vendor is utilized
Support UAT testing for ERP and CRM system enhancements

Skills

SAP

Salesforce

SFDC

Master Data Governance

MDG

SAP S/4HANA

Data Cleansing

Data Quality

ERP Transformation

Root Cause Analysis

Illumina

Supports genomics startups through funding and resources

About Illumina

Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.

San Diego, CaliforniaHeadquarters

1998Year Founded

$27.2MTotal Funding

IPOCompany Stage

Venture Capital, BiotechnologyIndustries

5,001-10,000Employees

Risks

Over-reliance on NVIDIA's AI technology may limit flexibility in AI solution adoption.

Standardizing proteomics data across platforms could challenge Illumina's data reliability.

Single-flow-cell NovaSeq X System might cannibalize sales of higher-end models.

Differentiation

Illumina leads in genomic sequencing with advanced AI integration and multiomic data analysis.

The company offers innovative array-based solutions for DNA, RNA, and protein analysis.

Illumina's global expansion includes a new Global Capability Center in Bengaluru.

Upsides

Collaboration with NVIDIA enhances drug discovery and clinical development through AI integration.

Pilot proteomics program with UK Biobank aims to generate crucial reference datasets.

Single-cell sequencing kits make high-throughput sequencing accessible to smaller labs.

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