Customer Insights Data Analyst at Verra Mobility

Arizona, Texas, United States

Verra Mobility Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Business IntelligenceIndustries

Requirements

  • Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field
  • Proven experience as a Data Analyst, Business Analyst, or similar role
  • Strong Tableau skills (dashboard design, calculated fields, parameters, level of detail (LOD) expressions, performance optimization)
  • Proficiency in SQL for data extraction and manipulation, including MS SQL Server and Oracle database
  • Experience identifying patterns and trends with datasets
  • Solid understanding of data modeling, KPIs, and metrics
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication and data storytelling abilities

Responsibilities

  • Collect, clean, and validate data from multiple sources through writing SQL queries and integrating 3rd Party data sources
  • Optimize SQL queries, data sources, and dashboards to improve performance and ensure fast response times, especially for large volumes of data
  • Use advanced calculations, statistical functions, level of detail (LOD) expressions and table calculations
  • Create parameters, user controls, and worksheet actions
  • Develop, maintain, and optimize Tableau dashboards, visualizations, and reports using customer feedback
  • Analyze data trends, patterns, and key metrics to identify business opportunities and areas for improvement
  • Collaborate with cross-functional teams to define reporting requirements and deliver insights
  • Understand business requirements and provide actionable insights
  • Ensure data accuracy, integrity, and consistency across reporting systems
  • Stay updated with industry best practices in business intelligence

Skills

Key technologies and capabilities for this role

Tableau DesktopTableau ServerTableau CloudSQLData VisualizationData ModelingLOD ExpressionsTable CalculationsDashboard DevelopmentData CleaningStatistical Functions

Questions & Answers

Common questions about this position

What are the required skills for the Customer Insights Data Analyst role?

The role requires a Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics or related field, proven experience as a Data Analyst or similar, strong Tableau skills including dashboard design, calculated fields, parameters, LOD expressions and performance optimization, proficiency in SQL for MS SQL Server and Oracle, experience identifying patterns and trends, solid understanding of data modeling, KPIs and metrics, strong analytical and problem-solving skills, and excellent communication and data storytelling abilities.

What does the role involve in terms of Tableau expertise?

The position emphasizes end-to-end dashboard creation using Tableau Desktop and Server/Cloud, including connecting data sources, data models, intuitive UI design, advanced calculations, LOD expressions, parameters, user controls, worksheet actions, and performance optimization.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are Verra Mobility's core values that the ideal candidate should align with?

The core values are 'Own It' focusing on high performance, accountability, customer focus, and innovation, and 'Do What’s Right' championing integrity.

Verra Mobility

Smart transportation solutions for road safety

About Verra Mobility

Verra Mobility provides smart transportation solutions aimed at improving road safety and enhancing the overall transportation experience. The company develops technology that helps monitor and improve driver behavior, making roads safer for everyone. For instance, they have implemented school bus stop arm safety camera programs in New York to enforce traffic laws and protect children around school buses. Verra Mobility works with various clients, including government agencies, commercial fleets, and rental car companies, offering customized solutions to meet their specific transportation needs. Unlike many competitors, Verra Mobility focuses on building strong partnerships and delivering tailored services, which helps them stand out in the smart transportation market. The company's goal is to create safer and more connected transportation systems that benefit communities worldwide.

Mesa, ArizonaHeadquarters
1987Year Founded
$1,000MTotal Funding
IPOCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Emerging smart mobility startups may erode Verra Mobility's market share.
Reliance on government contracts exposes Verra Mobility to political and budgetary changes.
Data privacy concerns could increase compliance costs and operational challenges.

Differentiation

Verra Mobility leads in smart mobility with over 8.5 million vehicles managed.
The company operates 4,000+ safety cameras, enhancing road safety and driver behavior.
Verra Mobility's customized solutions address complex transportation challenges for diverse clients.

Upsides

AI-driven traffic systems enhance smart city solutions with real-time data analytics.
IoT integration in transportation grows 20% annually, boosting Verra Mobility's smart solutions.
Global automated tolling market to reach $10 billion by 2025, aligning with Verra's expertise.

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