Customer Experience Colleague at Sysco

Houston, Texas, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Food ServiceIndustries

Requirements

Maintain a positive and helpful attitude
Knowledge of membership benefits, store promotions, product knowledge, and emergency procedures
Ability to handle cash securely and accurately
Effective communication skills for interacting with customers and team members
Physical ability to lift heavy items using proper techniques
Attention to detail for scanning items, processing payments, and checking receipts
Availability for part-time shifts, including opening/closing procedures

Responsibilities

Greet customers warmly, offer assistance, guide to departments/products, provide promotional info, and thank them upon exit
Monitor entry/exit points for security, check receipts, and deter theft
Explain membership processes/benefits, process sign-ups/replacements, handle inquiries/cancellations/reinstatements, and conduct drives
Scan/process items accurately at checkout, handle fragile items, process payments (cash/cards/mobile), apply discounts
Provide customer service: personalize interactions, assist with price checks/returns/exchanges, escalate issues
Perform cash counts, maintain secure drawer, conduct cash drops, report discrepancies
Maintain cleanliness/organization of entrance/exit/checkout areas, retrieve u-boats, assist with zoning, report maintenance issues
Support loss prevention by reporting suspicious activity, assist with store opening/closing, seasonal displays, cross-training
Attend pre-shift meetings, relay information during shift changes, communicate with team, participate in meetings/training
Follow safety protocols, report accidents/injuries, adhere to cash-handling security
Stay updated on store info, seek feedback, participate in training for continuous improvement

Skills

Key technologies and capabilities for this role

Customer ServiceCash HandlingMembership ServicesCheckout ProcessingStore SecurityPayment ProcessingPromotions

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the salary range for this role?

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors.

What are the key skills needed for the Customer Experience Colleague role?

Key skills include customer greeting and assistance, membership services processing, accurate checkout and cash handling, maintaining a positive attitude, and store maintenance.

What does the work location look like for this job?

The position is based at Zip Code 77024 with no sales territory and 0% travel required.

What makes a strong candidate for this Customer Experience Colleague position?

A strong candidate excels in creating welcoming customer interactions, handles cash accurately, supports membership services, maintains store security and cleanliness, and demonstrates strong teamwork through communication and pre-shift meetings.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free