Job Description: Credit and Debit Specialist

Employment Type: Full-time

Location Type: Hybrid – Oak Brook, IL

Salary: $21.10 - $32.17 hourly (base pay offered may vary based on factors including, but not limited to, the position offered, location, education, training, and/or experience.)

Position Overview: This role is within Chamberlain Group's Customer Experience and Technical Support function. The successful incumbent will be responsible for maintaining databases for credit and debit issuances and processing daily return receipts.

Responsibilities:

• Maintain database to issue fully approved credits and debits, and monitor those pending approval.
• Review daily return receipts to determine when to process credits.
• Work with representatives to ensure correct entry of returns and customer requests for credits and debits.
• Correct billing kick-outs on a monthly basis and re-submit to finance.
• Comply with health and safety guidelines and rules.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Requirements:

• High School Diploma or GED Equivalent
• 4-6 years of relevant work experience
• Regular and predictable on-site attendance is required, along with the ability to work assigned shifts and schedules, and additional hours as needed.

Compensation and Benefits:

• Comprehensive benefits package.
• 401k contribution (all benefits are subject to eligibility requirements).
• Eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Company Information: Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Application Instructions: If you are a current Chamberlain Group employee, please click here to apply through your Workday account.

Note to Applicants: Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence: Recruiting@Chamberlain.com. Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

#LI-Hybrid – Oak Brook, IL #LI-MD1