Customer Care Operations Representative (m/w/d) - Meerbusch at Medtronic

This is a hybrid (Flex) model position with the primary workplace at the Medtronic office in Meerbusch near Düsseldorf, and the option to work partially from home.

Responsibilities include competent customer and sales support via phone and email, handling customer complaints with error analysis, maintaining the customer database, creating reports, managing interfaces with shared service centers, communicating on orders and deliveries, monitoring open orders, and processing urgent orders in SAP R/3.

Medtronic fosters a dynamic, innovative environment where employees think proactively, question processes, and actively shape improvements, with a strong focus on 'Put Patient First' and personal contact to drive quality results.

This information is not specified in the job description.

A strong candidate is someone who thinks proactively, questions processes, finds creative solutions for customers, works dynamically in a team, and has experience with customer care, SAP R/3, and process optimization.