Credit Controller Representative I at Thermo Fisher Scientific

Lagunilla, Provincia de Guanacaste, Costa Rica

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific Research, FinanceIndustries

Requirements

Ability to notice details and reconcile low company accounts
Proficiency in using ERP system, Order Release Portal, Cforia/GetPaid system, and web billing systems
Skills in financial statement analysis
Experience or capability in risk assessments for new and existing accounts
Knowledge of credit hold processes and approval matrices
Ability to handle email inbox with urgency, prioritization, customer service, and organization

Responsibilities

Manage customers with a low sophisticated portfolio to ensure compliance with payment terms and credit limits, using ERP, Order Release Portal, and Cforia/GetPaid for visibility
Perform risk assessments on new and existing accounts and recommend credit limits, risk categories, and terms
Assist the team in achieving annual collections targets and support credit risk assessments
Track unapplied/unidentified payments
Perform financial statement analysis and recommend credit line increases per approval matrix
Review and document the "Credit Hold" process
Release orders on hold based on credit analysis of customers' trade AR
Set up credit terms for new clients and handle reviews and issuance of requests for extended payment terms
Negotiate payment plans
Liaise with customers and the commercial department
Identify and analyze credit notes, debit notes, and misapplied cash, advising departments to zero out account balances or return cash
Facilitate credit card payments for invoices with Cash Apps under supervisor approval
Ensure correct upload of customer invoices to portals or via email
Handle company web billing systems and supporting infrastructure
Collaborate with customers on inquiries, provide updates to leaders, negotiate resolutions, prepare data, educate partners on guidelines, and support sales goals
Prepare statements and reports for the company accountant
Manage own email inbox with urgency, prioritization, customer service, and organization
Inform supervisor of uncollectable accounts after exhaustive collection efforts for referral to collections agency or legal
Participate in updating Job Aids or supporting documentation
Ensure timely and accurate upload of invoices to client platforms to promote payment

Skills

ERP

Order Release Portal

Cforia

GetPaid

financial statement analysis

credit risk assessment

invoice upload

payment tracking

account reconciliation

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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