Expedia

Credentialing Analyst

Heredia, Heredia, Costa Rica

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Data & Analytics, Financial ServicesIndustries

Requirements

Candidates should possess a high school diploma, strong English fluency, and at least one year of experience in fraud investigations. Familiarity with Salesforce and the ability to maintain complex spreadsheets using Excel are also required.

Responsibilities

The Credentialing Analyst will investigate potential subscribers to eliminate fraudulent use, ensuring compliance with the Fair Credit Reporting Act and Gramm–Leach–Bliley Act regulations. They will obtain supporting documentation for due diligence, compliance, legal use, permissible purpose, and financial stability, while also educating potential clients on permissible purpose and appropriate use of credit reports. The analyst will update Salesforce and mainframe accounts, analyze business reports, provide setup assistance to customers, and contribute to special projects or process improvements.

Skills

Excel
Compliance
Fraud Investigation
Customer Service
Account Management

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Paid Time Off
Travel Discounts
Healthcare Flexible Spending Accounts
Employee Assistance Program
Wellness & Travel Reimbursement
Workplace Accomodations
Medical, Dental, & Vision Insurance
Matching Gifts
New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.
CFO transition may lead to strategic shifts impacting financial management and investor confidence.
Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.
The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.
Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.
The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.
Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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