Creative Services Lead (all genders) - Zalando Fashion Studios at Zalando

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fashion, E-commerce, Content ProductionIndustries

Requirements

At least 2-3 years of experience as a leader, leading (and growing) a small team
Experience and continued interest in developing people, with strong skills in managing various types of personalities
Ability to work independently as well as within a team environment
Strong communication and interpersonal skills, with ability to network, collaborate, and resolve conflicts in challenging situations
Hands-on mentality and enjoyment of working in a fast-paced environment dealing with many topics
Degree in marketing, communication, multimedia production or similar fields
Fluent in English
Sufficient experience and knowledge in the area of content and creative production (digital, offline etc.), including processes to help develop the team and understanding of their challenges
Lead by example with high standards and strong work ethics

Responsibilities

Translate strategies into actionable, short-term plans for the team, communicating clearly and effectively in setting priorities
Lead and develop a team of 5+ Project Managers, organising work, assigning tasks and responsibilities based on their strengths, experience and workload
Oversee day-to-day operations, monitoring workflows, managing deadlines, and mitigating risks, proactively identifying, addressing, and removing obstacles that hinder the team's productivity
Optimise and organise structures, tasks, processes and frameworks to enable teams to continue effective collaboration and efficiencies
Own and lead your own projects supporting the leadership and management operational plans and goals
Motivate and inspire team members, recognize achievements, and foster a positive, collaborative, and inclusive team culture
Track team and individual performance, provide constructive feedback, ongoing guidance, training and coaching to help team members develop their skills, improve their performance and grow their careers
Demonstrate strong work ethics, professionalism, integrity and accountability as expected of the team and business unit
Coordinate with stakeholders, various teams and leaders to enable cross-functional team collaboration and manage dependencies
Communicate team progress, results and challenges and provide solutions
Manage crises, help resolve conflicts and foster a harmonious working environment

Skills

Team Leadership

Project Management

Stakeholder Management

Workflow Optimization

Performance Coaching

Risk Mitigation

Process Improvement

Team Motivation

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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