[Remote] Creative Operations Specialist at Thermo Fisher Scientific

India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific ResearchIndustries

Requirements

High school diploma or equivalent
2+ years with Workfront or similar project management tool
Proven ability to create reports, dashboards, and templates
Experience in training, onboarding, or process support
Exposure to process improvement or workflow documentation preferred
Strong knowledge of Workfront functionality and workflows
Effective trainer and communicator across user levels
Organized and detail-oriented with reporting accuracy
Proactive in spotting process gaps and suggesting improvements
Collaborative with ability to escalate and partner effectively
Strong verbal and written communication skills
Analytical approach with reporting proficiency
Ability to manage multiple priorities in a fast-paced environment
Desire to learn new system functionality and apply findings to team processes

Responsibilities

Onboard, train, and support new users on Pod/Squad processes
Maintain templates, reports, and dashboards to track operational metrics
Cascade enterprise-level process and system changes
Provide first-line technical support and escalate issues as needed
Keep process and template documentation current
Stay up to date on Workfront releases; test and recommend new features for adoption
Partner with Pods/Squads to refine workflows and improve efficiency
Support onboarding of new groups into Workfront with training and templates
Gather user feedback and share with the System Administrator for enterprise improvements
Champion assigned Pods and Squads, driving adoption of Workfront processes, accurate reporting, and efficient workflows
Serve as the first point of contact for onboarding, support, and process improvements
Help teams take advantage of new system functionality

Skills

Key technologies and capabilities for this role

Workfrontproject managementreportsdashboardstemplatesonboardingtrainingworkflowsprocess improvementtechnical supportdocumentation

Questions & Answers

Common questions about this position

What experience is required for the Creative Operations Specialist role?

A high school diploma or equivalent is required, along with 2+ years with Workfront or similar project management tool, proven ability to create reports, dashboards, and templates, and experience in training, onboarding, or process support.

Is this a remote position or does it require office work?

The position is based in an office environment with a standard Monday-Friday work schedule.

What are the key skills needed to succeed in this role?

Keys to success include strong knowledge of Workfront functionality and workflows, effective training and communication skills, organization and detail-orientation with reporting accuracy, proactivity in process improvements, and collaborative abilities.

What does a typical day look like for this position?

A typical day involves onboarding and training new users, maintaining templates, reports, and dashboards, cascading enterprise changes, providing technical support, updating documentation, staying current on Workfront releases, partnering on workflows, supporting new groups, and gathering user feedback.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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