Upwork

Contract: Senior Product Designer

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Design, User Experience, Product DesignIndustries

Requirements

Candidates must possess at least 3 years of experience as a UX designer, dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications, and demonstrate experience crafting experiences across multiple channels and operating systems including desktop and mobile. They should be self-motivated, an excellent communicator, comfortable taking direction and giving it, and able to successfully lead all aspects of a project from start to finish. Fluency in English is required, along with availability to take meetings during the Pacific Timezone workday with a minimum overlap of 8:30 am–12 pm, and a strong portfolio containing detailed UX case studies (minimum 3) and examples of strong visual design. Experience designing and prototyping using Figma is also necessary.

Responsibilities

The Senior Product Designer will collaborate with various teams including user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation, demonstrating high quality design practices by ensuring decisions are made with appropriate user insight and following existing UX/UI systems. They will lead projects through an end-to-end design process, including research, ideation, strategy, information architecture, interaction design, launch, and testing, and build design assets to communicate concepts to partners and end users. The role involves working closely with developers to deliver a polished final product and ensuring compliance with Upwork’s commitment to diversity and inclusion.

Skills

UX Design
Prototyping
Figma
User Research
Information Architecture
Interaction Design
Visual Design
Project Leadership
Communication
Collaboration

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

Key Metrics

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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