Contract Processing & Administrative Support Specialist

Company: ISTA Personnel Solutions South Africa (for a US-based client) Employment Type: Full-time Location Type: Remote Department: SA - Operations Published: 2025-06-30 Language: English

Position Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company specializing in providing top-tier operational support to US-based companies. We are seeking a Contract Processing & Administrative Support Specialist for our US-based client, a provider in business funding and financing. This role requires prior experience in contract administration and offers potential for expanded responsibilities over time, especially for those with a background in finance or accounting.

Working Hours

• Monday to Friday: 9:30 am to 18:30 pm Eastern Standard Time (EST)
• This translates to 15:30 pm to 00:30 am South African Standard Time (SAST).
• Note: Hours are subject to change in accordance with daylight saving time in the United States.

Work Environment & Requirements

• Work Environment: This is a remote role for South African Citizens only.
• Internet Requirements:
  • A fixed fibre line with a minimum speed of 25 Mbps (upload & download) is mandatory.
  • Wired Ethernet connectivity is required.
  • Applicants without a fixed fibre line CANNOT be considered.
• Power Backup:
  • A reliable backup solution for load shedding and outages is required.
  • Applicants without a power backup cannot be considered.

Responsibilities

• Entering customer and contract information into the client's CRM system.
• Running background checks through internal systems.
• Accurately generating and sending out client contracts within 10 minutes of client interaction (speed and precision are critical).
• Other responsibilities may be added over time to expand your scope, depending on client needs.

Requirements

• Prior experience in contract administration is essential.
• Experience in CRM platforms and the ability to learn new tools quickly.
• A background in finance or accounting is highly desirable.
• Very strong attention to detail.
• Fast and accurate typing skills.

Application Instructions

• If you are not contacted within 14 working days, please consider your application unsuccessful.