Content Associate at SmartBear

Somerville, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Technology, MarketingIndustries

Requirements

2–4 years of experience in content coordination or project management, preferably for enterprise software/SaaS organizations
Strong organizational and communication skills, with the ability to manage multiple priorities at once
Experience collaborating across functions and balancing stakeholder needs
Ability to write and edit clear, brand-aligned content, particularly about technical topics
Familiarity with project management tools or processes to support smooth execution
A proactive, detail-oriented approach with a track record of driving tasks to completion
Experience with using AI tools for creating, editing, and optimizing content
General understanding of SEO, GEO, and AEO tactics and curiosity to experiment and develop a discoverability strategy

Responsibilities

Coordinate the companywide content calendar and ensure cross-functional alignment among Product Marketing, Growth, Brand, and Web teams
Enforce content governance and quality standards across teams to maintain clarity, consistency, customer relevance, and discoverability
Develop and edit high-impact content such as thought leadership blogs, campaign copy, and internal communications
Co-lead Writer.ai enablement across Marketing: training, onboarding, and workflow integration to ensure broad and effective adoption
Track content performance and share insights to optimize future planning and prioritize high-impact initiatives
Serve as the central hub for content organization and improve workflows and efficiency across teams by proactively managing priorities and deadlines, driving smoother execution and measurable impact
Collaborate with Corporate Marketing team members on managing SmartBear’s social media presence

Skills

project management

content coordination

content writing

editorial calendar

content governance

thought leadership

AI enablement

content performance tracking

social media management

SmartBear

Tools for web and API testing

About SmartBear

SmartBear provides a suite of tools for web and API testing, performance monitoring, and test management aimed at improving the quality and performance of software applications. Their products help developers and testers ensure that applications are reliable, secure, and perform well. These tools support various testing types, including functional and performance testing, and are designed to integrate with popular development environments like Jira and CI/CD pipelines. SmartBear differentiates itself by offering a comprehensive range of solutions that cater to modern development practices such as Agile and DevOps, making it easier for teams to deliver high-quality software efficiently. The company's goal is to be a trusted partner in the software development community, helping over 6 million users and 22,000 companies worldwide achieve their software quality objectives.

Somerville, MassachusettsHeadquarters

2003Year Founded

$21.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Paid Vacation

Professional Development Budget

Risks

Increased competition from AI-driven testing tools like Testim and Mabl.

Integration challenges from the QMetry acquisition could disrupt services.

Strategic shifts under new CEO Dan Faulkner may unsettle customer relationships.

Differentiation

SmartBear offers a comprehensive suite of tools for web and API testing.

The company integrates seamlessly with popular development environments like Jira and CI/CD pipelines.

SmartBear supports modern practices like Agile and DevOps for efficient software delivery.

Upsides

SmartBear's acquisition of QMetry enhances its AI and test management solutions.

The company is recognized as a leader in API management by Gartner in 2024.

SmartBear's tools are trusted by over 22,000 companies in 194 countries.

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