Compliance Quality Control at Selina Finance

Jacksonville, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Mortgage ServicingIndustries

Requirements

Excellent attention to detail
Ability to multi-task and consistently meet multiple deadlines
Strong verbal and written communication skills
Ability to work in a team environment
Strong customer-service orientation
Ability to use good judgment
Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events
Business Ethics - Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values
Communications - Expresses ideas and thoughts verbally and in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service
Dependability

Responsibilities

Completes assigned quality control audit reviews timely per assignment and in line with SLA. Meets or exceeds required SLA’s for management reporting of quality control audit findings
Monitors state and agency audit requirements and guidelines on a regular basis
Coordinates scheduled quality control reviews between servicing operations and third-party review firm based on the review schedule
Performs quality control reviews internally on an as needed basis and in accordance with the review schedule
Reports to those members of management who should be informed or who should take corrective action of the results of quality control review, operational reviews and the review opinions provided and the recommendations made
Evaluates any plans or actions taken to correct reported conditions for satisfactory disposition of review findings
Oversees review and testing of aspects of quality control within the servicing division
Provides oversight of the quality control reviews (performed by a third party) and the issuance of the quality control reports to line of business partners
Performs certain quality control reviews as well as periodic operational review of servicing departments as required

Skills

Quality Control

Audit Reviews

Mortgage Servicing

Compliance Monitoring

SLA Management

Internal Auditing

Operational Reviews

State Agency Guidelines

Selina Finance

Flexible home equity lending solutions

About Selina Finance

Selina Finance offers flexible lending solutions for homeowners in the UK, focusing on home equity lending. Their main products include a Home Equity Line of Credit (HELOC), which allows borrowers to access funds against their property equity and only pay interest on the amount used, and a Homeowner Loan, which provides a fixed sum upfront. Unlike other lenders, Selina Finance's HELOC offers unique flexibility in borrowing amounts over the first five years. The company's goal is to help homeowners finance large purchases by leveraging the equity in their homes at competitive interest rates.

London, United KingdomHeadquarters

2019Year Founded

$50.4MTotal Funding

SERIES_BCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Risks

Rising UK interest rates could make Selina's loans less attractive to borrowers.

Increased competition from fintechs may erode Selina's market share.

Potential UK regulatory changes could increase compliance costs for Selina Finance.

Differentiation

Selina Finance offers the UK's first Home Equity Line of Credit (HELOC).

Their HELOC product provides flexible borrowing against home equity, unique in the UK market.

Selina Finance combines real estate, finance, and technology for next-generation lending solutions.

Upsides

Partnership with Legal & General expands access to a large network of mortgage advisers.

Recent $150M Series B funding boosts Selina's capacity for growth and product development.

Increased demand for flexible financial products aligns with Selina's offerings.

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