Complex Claims Director, General and Auto Liability at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

7+ years of General and Auto Liability claim experience
Bachelor’s Degree or equivalent work experience
Property and casualty licenses required (must be obtained within 6 months of hire)
Excellent interpersonal and organizational skills
Ability to handle multiple tasks and manage competing priorities
Ability to work independently and as part of a team
Effective decision-making skills, including recognizing, analyzing, and improving claims performance
In-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
Ability to collaborate and manage work effectively in a flexible work environment (including remote work)

Responsibilities

Analyzing coverage for claims
Drafting coverage letters
Evaluating liability and damages
Establishing accurate reserves throughout the life of a claim file
Communicating file updates and reserves to brokers, insureds, and underwriters
Attending mediations and effectively managing the litigation process and defense counsel
Participating in roundtables with management to present reserve recommendations and strategy
Investigating, evaluating, and negotiating General and Auto Liability claims nationwide
Ensuring timely and accurate claim resolution while maintaining a high standard of customer service

Skills

General Liability Claims

Auto Liability Claims

Claims Investigation

Claims Evaluation

Claims Negotiation

Coverage Analysis

Reserve Management

Litigation Management

Mediation

Property and Casualty Licenses

Claims Handling Procedures

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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