Community Manager - HOA Communities - Property Management at SpectrumAi

San Antonio, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, HOAIndustries

Requirements

8+ years of solid professional work experience (e.g., retail, restaurants, hospitality, administrative roles, department managers, office management, operations)
Developed skills in areas such as customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, vendor management (helpful but not mandatory)
Customer-centric positive attitude
Extreme ownership of tasks
Team player
Coachable
Highly organized
Accountable
Fantastic multi-tasker
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in a fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business software
Availability for after-hour emergencies
Willingness to spend significant time in the office during the first 6 months

Responsibilities

Passionately live the Same Day Response Policy
Engage with board members and homeowners in your community
Manage daily, weekly, and monthly tasks for a portfolio of associations
Plan for and facilitate association board meetings and annual meetings
Handle vendor relations, including the bidding and project management process
Consult with other departments in support of your communities
Manage risk, insurance, and litigation support
Prepare budgets and manage the finances of the associations
Be available for after-hour emergencies
Additional tasks as necessary
Act as a liaison between the HOA’s board of directors, homeowners, and vendors
Take ultimate ownership in completing all tasks and projects
Serve as a customer service champion
Operate your portfolio of communities with a positive attitude

Skills

Key technologies and capabilities for this role

customer serviceadministrationcommunicationnegotiationconflict resolutioninsurancebudgetsfinancialslegal mattersvendor management

Questions & Answers

Common questions about this position

Is prior HOA or property management experience required for this role?

No prior HOA experience is required, as the company provides industry-leading education and training, including one year of initial training and mentors for support.

What is the work arrangement for this position—fully remote or office-based?

The role is mainly remote, but expect a significant amount of time in the office during the first 6 months for social interaction and optimal learning.

What kind of company culture can I expect at SpectrumAi?

The culture is vibrant and based on trust, emphasizing support, career development, fun, autonomy, strong human connections, and treating employees like a work family.

What backgrounds or skills make a strong candidate for this Community Manager role?

Candidates with 8-10 years of professional experience in roles requiring proactive effort, such as retail, restaurants, hospitality, administrative, or operations, and skills in customer service, communication, negotiation, conflict resolution, budgets, or vendor management are ideal—no HOA experience needed.

What is the salary or compensation for this position?

This information is not specified in the job description.

SpectrumAi

Develops electronic health records for ABA therapy

About SpectrumAi

SpectrumAi develops innovative solutions for life-changing therapies, including Twyll, a next-generation electronic health record (EHR) modernizing Applied Behavior Analysis (ABA) therapy through transformative, data-driven tools. Twyll simplifies documentation and improves supervisor oversight with a modern interface, while Patterns ABA network analytics enables the transition to value-based contracting through objective data and analytics.

Los Angeles, CaliforniaHeadquarters

2021Year Founded

$28.2MTotal Funding

SERIES_ACompany Stage

AI & Machine Learning, HealthcareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

Mental Health Support

Remote Work Options

Flexible Work Hours

Unlimited Paid Time Off

401(k) Retirement Plan

Company Equity

Professional Development Budget

Risks

Competition from startups like Elemy, which raised $219M, poses a threat.

Scaling globally is challenging due to varying ABA therapy regulations.

Dependence on continuous funding may be unsustainable if market conditions change.

Differentiation

SpectrumAi focuses on modernizing ABA therapy with data-driven solutions.

The company collaborates with global clinical leaders in autism care.

SpectrumAi's Twyll and Patterns platforms enhance data capture and measurement in ABA therapy.

Upsides

Increased telehealth adoption enhances SpectrumAi's reach in delivering ABA therapy.

Growing interest in personalized medicine aligns with SpectrumAi's data-driven approach.

Rising demand for digital health in pediatric care expands SpectrumAi's market presence.

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