Communications Sr. Manager at Voya Financial

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Skilled communicator with strong writing skills
Excels at project management
Thrives in a collaborative environment
Brings energy, autonomy, and a start-up mindset
Ability to bring fresh ideas, leverage technology, and use AI-driven approaches

Responsibilities

Develop and provide high-impact communications strategies, driving the creation and delivery of materials (e.g., announcements, internal campaigns, volunteering initiatives, leadership messaging) to internal and external audiences via multiple channels, ensuring consistency and alignment with company goals
Build and maintain integrated strategic communications plans supporting internal business clients and functional groups (e.g., Human Resources, Legal, Risk and Audit) as well as individual programs and campaigns
Write, edit, and serve as central point for internal communications, press releases, and social media, working with staff functions to ensure accuracy and conformance to legal and other requirements
Serve as a trusted advisor and communications counselor to business/functional leaders and the Brand & Corporate Communications team to ensure messaging alignment and timing across the organization
Assist in the management of large internal meetings, such as employee town halls
Draft holding statements and Q&A documents for use with media, employees, and other business stakeholder groups
Develop briefing packets in advance of all media interviews
Work with major media outlets, trade press, and other specific media
Build relationships with local media where company has significant employee and client presence
Ensure brand consistency in all communications
Remain informed on industry best practices and proactively provide process-improvement suggestions
Handle other duties and projects as assigned

Skills

Key technologies and capabilities for this role

CommunicationsContent CreationProject ManagementWritingStrategic MessagingInternal CommunicationsExternal CommunicationsAI

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

Work location for this role is flexible! This position allows remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

What skills are required for the Communications Sr. Manager role?

Key skills include strong writing skills, project management, thriving in a collaborative environment, energy, autonomy, and a start-up mindset. Experience with fresh ideas, technology, and AI-driven approaches is also valued.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like at Voya Financial?

Voya fosters a bold, action-oriented culture committed to fighting for financial opportunities, valuing differences, and creating an inclusive environment where employees can bring their whole selves to work and own the culture.

What makes a strong candidate for this role?

A strong candidate excels at project management, has strong writing skills, thrives in collaborative environments, brings energy, autonomy, a start-up mindset, and leverages fresh ideas with technology and AI.

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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