Commonwealth Host - MGM Springfield at MGM Resorts International

Springfield, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Hospitality, Entertainment, GamingIndustries

Requirements

High school diploma, GED or equivalent
1+ years of prior relevant experience minimum in similar, high-volume bar, nightclub, or fine dining establishment
Must be 18 years of age

Responsibilities

Welcome guests, check identification, and assist with the smooth and efficient operation of the front door
Greet guests in a positive, friendly manner, and exemplify MGM SHOW standards
Actively market venue, including: assisting in developing restaurant database through networking and completing data cards; building and establishing a personal clientele list; weekly table reservations (3) to (4); organic posts to social platforms (Facebook, Instagram, Instagram Stories) with provided information; sharing venue's Facebook posts; posting and engaging with venue’s social media posts and review sites such as Yelp
Control the flow of guests coming into the restaurant, bar, and lounge
Answer telephone and direct calls where necessary
Enforce minimum age requirements and standards of fashionable and acceptable appearance of guests entering the lounge
Identify and direct VIP guests as indicated by management and VIP representatives
Maintain constant awareness of safety and accident prevention; notify supervisor immediately if an accident occurs; inform supervisors of irregularities, guest complaints, or disputes that cannot be resolved
Set stanchions appropriately nightly and for special events
Perform all opening and closing duties based on shift assignment
Communicate with management and service team to fulfill and address issues or needs requested by guests or employees
Assist food servers, bartenders, cocktails, bussers, and food runners as it relates to guest contact and table information