Commercial Parts Pro at Advance Auto Parts

Creedmoor, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

High school diploma or GED
ASE P2 certified or ASE ready equivalent (ASE certification preferred)
Minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Parts and automotive system knowledge
Ability to source parts from numerous places (special order, FDO, second source, etc.)
Speak and write English (Spanish a plus); effective communication, listening, and problem-solving skills
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals)
Ability to understand and execute written, oral, or diagram instructions
Successfully complete Parts Knowledge Assessment
Basic math skills (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Proficient in Microsoft Word and Excel
Strong organizational skills and ability to multi-task
Understand commercial profitability concepts (competition, market opportunities, customer prioritization)
Ability to work assortment of days, evenings, and weekends
Friendly communication
Safety knowledge and skills
Ability to operate inventory systems, store equipment, POS, and parts lookup systems

Responsibilities

Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day-to-day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage

Skills

Key technologies and capabilities for this role

automotive parts knowledgeASE P2 certifiedinventory systemsPOS systemsparts lookup systemssales skillscustomer relationship managementdriver dispatchspecial order sourcingcommercial stocking programsproblem solving

Questions & Answers

Common questions about this position

Is this position full-time or part-time?

This is a full-time position.

What are the key responsibilities of a Commercial Parts Pro?

Key responsibilities include maintaining commercial customer relationships, providing GAS2 selling experience to commercial customers, achieving sales goals, providing supervisory support for Team Members, dispatching drivers, and maintaining commercial stocking programs.

What skills and certifications are required for this role?

Required skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or ASE ready equivalent, advanced selling skills for commercial customers, effective communication, Microsoft Word and Excel proficiency, and the ability to source parts from special order, FDO, second source, etc.

Does this role involve supervising or managing team members?

Yes, the role provides day-to-day supervisory support for Team Members, collaborates with the GM on coaching and development, and partners with the GM to ensure proper driver coverage.

What makes a strong candidate for the Commercial Parts Pro position?

A strong candidate has expert knowledge of automotive systems and parts, ASE P2 certification or equivalent, advanced selling and sourcing skills, strong organizational and communication abilities, and experience with inventory systems, POS, and Microsoft software.