Commercial Parts Pro at Advance Auto Parts

West Lebanon, New Hampshire, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

High school diploma or GED
ASE P2 certified or ASE ready equivalent (ASE certification preferred, but not required)
Minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks and achieving goals
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Parts and automotive system knowledge skills
Ability to source from numerous places including special order, FDO, second source, etc
Advanced selling skills for commercial customers
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills and ability to multi-task
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
Ability to work an assortment of days, evenings, and weekends as needed
Safety knowledge and skills

Responsibilities

Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day-to-day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage

Skills

Key technologies and capabilities for this role

automotive parts knowledgeASE P2 certifiedGAS2 sellinginventory systemsPOS systemsparts lookup systemscustomer relationship managementdriver dispatchspecial order sourcingcommercial stocking programsadvanced selling skills

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the Commercial Parts Pro role?

Required skills include working knowledge of automotive systems and diagnostic ability, parts and automotive system knowledge, advanced selling skills for commercial customers, effective communication and problem-solving skills, and proficiency with Microsoft Word and Excel.

What does the team structure look like for this position?

The role partners with the General Manager (GM) to manage Team Members, provide supervisory support, collaborate on coaching and development, and ensure proper driver coverage.

What makes a strong candidate for this Commercial Parts Pro position?

Strong candidates have ASE P2 certified or equivalent, advanced knowledge of sourcing parts from special order, FDO, second source, etc., the ability to multi-task and stay organized, and success in the Parts Knowledge Assessment.