Commercial Parts Pro at Advance Auto Parts

Williamsville, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

High school diploma or GED
ASE P2 certified or ASE ready equivalent (ASE certification preferred, but not required)
Minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Parts and automotive system knowledge skills
Ability to source from numerous places including special order, FDO, second source, etc
Advanced selling skills for commercial customers
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide in all units of measure)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills and ability to multi-task
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
Ability to work an assortment of days, evenings, and weekends as needed
Safety knowledge and skills

Responsibilities

Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day-to-day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage

Skills

Key technologies and capabilities for this role

automotive parts knowledgeASE P2 certifiedsales skillscustomer relationship managementinventory systemsPOS systemsparts lookup systemsdriver dispatchspecial order sourcingcommercial stocking programsproblem solvingmulti-tasking

Questions & Answers

Common questions about this position

Is this position full-time?

Yes, this is a full-time position.

What are the key skills required for the Commercial Parts Pro role?

Key skills include expert knowledge of automotive systems and parts, advanced selling skills for commercial customers, ability to source parts from special order, FDO, second source, etc., working knowledge of automotive systems with diagnostic ability, and proficiency in Microsoft Word and Excel.

What certifications are needed for this job?

ASE P2 certified or ASE ready equivalent is required.

What does the role involve in terms of team management?

The role provides day-to-day supervisory support for Team Members, collaborates with the GM on coaching and developmental needs, and partners with the GM to ensure proper driver coverage.

What makes a strong candidate for this position?

Strong candidates have advanced selling skills, parts and automotive system knowledge, ability to multi-task and stay organized, effective communication and problem-solving skills, and success in the Parts Knowledge Assessment.