Commercial Parts Pro at Advance Auto Parts

Norristown, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Parts and automotive system knowledge skills
Ability to source from numerous places including special order, FDO, second source, etc
Advanced selling skills for commercial customers
Ability to multi-task and remain organized
Effective communication, listening, and problem solving skills
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts (competition, market opportunities, customer prioritization)
Ability to work an assortment of days, evenings, and weekends as needed
Minimum of 3 years of prior automotive parts experience (preferred)
Proven sales ability with experience in customer transactions
Formal or informal experience leading teams, supervising tasks, and achieving goals
High school diploma or GED
ASE certification (preferred, but not required)
Safety knowledge and skills
Ability to locate and stock parts
Operating inventory systems, store equipment, POS, and parts lookup systems
Advanced solution, project, and product quality recommendation ability
Friendly communication

Responsibilities

Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day-to-day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage

Skills

Key technologies and capabilities for this role

automotive parts knowledgeASE P2 certifiedinventory systemsPOS systemsparts lookup systemssales skillscustomer relationship managementdriver dispatchspecial order sourcingFDOsecond source supplierscommercial stocking programs

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Commercial Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, parts and automotive system knowledge, advanced selling skills for commercial customers, effective communication and problem-solving skills, and proficiency with Microsoft Word and Excel.

What does the team structure look like for this position?

The role partners with the General Manager (GM) to manage Team Members, provide supervisory support, coach and develop them, and ensure proper driver coverage.

What makes a strong candidate for this Commercial Parts Pro position?

Strong candidates have ASE P2 certification or equivalent, advanced knowledge of parts sourcing and automotive systems, the ability to multi-task and build customer relationships, and success in the Parts Knowledge Assessment.