Commercial Operations Senior Analyst- Quoting at Axon

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Public SafetyIndustries

Requirements

Bachelor’s degree or equivalent work experience
5+ years of experience in sales operations, pricing, commercial operations, or a related field (or 3+ years with a Master’s)
Proven success managing moderately complex deal structures and demonstrating judgment in balancing customer needs with business goals
Advanced proficiency in Salesforce CRM (CPQ strongly preferred) and Microsoft Excel (pivot tables, lookups, complex formulas, scenario modeling)
Strong analytical skills with the ability to evaluate data, identify trends, and recommend improvements
Clear, concise, and persuasive written and verbal communication skills; able to influence cross-functional decision-making
Experience mentoring or guiding peers, with a collaborative and supportive leadership style
Ability to operate with autonomy in a dynamic, fast-paced environment while juggling competing priorities
A proactive, problem-solving mindset that consistently looks for ways to improve processes and outcomes

Responsibilities

Manage and execute complex commercial deals across key accounts, balancing financial, legal, and operational requirements
Serve as subject-matter expert on Axon’s quoting tools, bundles, pricing structures, and approval flows; act as a resource for escalated requests
Analyze and evaluate contracts and performance obligations, proactively identifying risks or gaps and ensuring compliance with revenue recognition standards
Mentor and coach junior team members on quoting processes, Salesforce CPQ, and deal strategy
Lead cross-functional problem-solving with Sales, Finance, Legal, and Order Processing to resolve non-standard scenarios and create scalable solutions
Identify and drive process improvements, leveraging data insights to recommend changes that enhance efficiency and accuracy
Collaborate on system updates and product launches, leading testing and feedback loops to ensure smooth rollouts
Simplify and communicate complex information to cross-functional partners and senior stakeholders, ensuring alignment and understanding

Skills

Key technologies and capabilities for this role

Salesforce CPQQuotingPricing StructuresRevenue RecognitionContract AnalysisDeal StructuringApproval Flows

Questions & Answers

Common questions about this position

What is the work location for this role?

The role is hybrid in an Axon hub and reports to the Commercial Operations Manager.

What experience is required for this position?

Candidates need a Bachelor’s degree or equivalent work experience, plus 5+ years in sales operations, pricing, commercial operations, or a related field (or 3+ years with a Master’s), and proven success managing moderately complex deal structures.

What technical skills are needed for this job?

Advanced proficiency in Salesforce CRM (CPQ strongly preferred) and Microsoft Excel (pivot tables, lookups, complex formulas, scenario modeling) is required.

What is the company culture like at Axon?

Axon offers a fast-paced, challenging, and meaningful work environment where employees take ownership, drive real change, constantly grow, and work better together with candor, care, and diverse perspectives.

What makes a strong candidate for this role?

A strong candidate is a seasoned, detail-obsessed professional with creative problem-solving skills, the ability to evaluate multiple factors in decision-making, influence stakeholders, mentor teammates, and drive process improvements.

Axon

Public safety technology for law enforcement

About Axon

Axon provides technology solutions aimed at improving public safety and law enforcement effectiveness. The company offers a range of products, including TASER devices, body-worn cameras, and in-car video systems, which help law enforcement agencies capture and manage evidence. Additionally, Axon provides software solutions for evidence management and real-time situational awareness, operating on a subscription model that generates recurring revenue. Unlike many competitors, Axon combines hardware and software offerings, allowing for a comprehensive approach to public safety technology. The goal of Axon is to enhance safety, accountability, and operational efficiency for law enforcement and public safety organizations worldwide.

Scottsdale, ArizonaHeadquarters

1993Year Founded

$246MTotal Funding

IPOCompany Stage

Government & Public Sector, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Medical, Dental, Vision

Fitness Programs

Mental Health

Pre-Tax Savings (401k, HSA, FSA)

Annual Bonuses

Stocks

Remote Work

Paid Time Off

Parental Leave

Room to Grow

Leadership Development Program

Learning and Development

Risks

Legal challenges over body camera compatibility may impact Axon's market position.

Integration of Dedrone may pose operational and financial challenges for Axon.

Increased competition from technology partners in Verkada's program could affect Axon's market share.

Differentiation

Axon leads in public safety tech with TASERs, body cameras, and evidence management.

Axon's SaaS model ensures recurring revenue through cloud-based evidence management solutions.

Axon's acquisition of Dedrone enhances its drone security capabilities, setting it apart.

Upsides

Axon's collaboration with Carbyne enhances situational awareness and emergency response.

The Dedrone acquisition expands Axon's market in drone security and airspace protection.

Strategic partnerships, like with Verkada, increase Axon's market reach and integration capabilities.

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