Commercial HVAC Install Technician at Hiller Plumbing, Heating, Cooling & Electrical

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HVAC, Home Services, ConstructionIndustries

Requirements

Ability to create a care culture and positive customer experience through proper training of team members
Professional presentation in actions, communication, language, and wearing clean company uniform
Skill in taking before and after pictures, recording equipment serial numbers, and documenting pre-work damage
Experience mentoring and developing team members and apprentices to achieve performance metrics
Knowledge of installing HVAC related equipment according to manufacturer’s specifications
Proficiency in wiring high and low voltage to heating and cooling equipment
Ability to install copper refrigerant lines to cooling units, including soldering and brazing
Expertise in installing sheet metal, duct board, and flex duct systems in commercial buildings
Understanding of proper use of down tag and when to issue “Lock Out/Tag Out” tag with follow-up steps
Skill in properly connecting gas lines to heating equipment
Capability to complete all required documentation, including checklists, equipment details in Service Titan, and fee collection
Ability to record all material used for job costing and replenishing
Knowledge of processing warranty parts and paperwork
Experience submitting purchase orders to dispatch or purchasing team
Ability to transport materials and tools to job sites and account for assigned tools
Commitment to keeping truck clean and stocked

Responsibilities

Create a care culture
Ensure all team members are properly trained to complete jobs correctly the first time with quality, care, and to applicable codes to avoid refunds and recalls
Present professionally to the customer in actions, communication, language, and by wearing a clean Company uniform
Take before and after pictures of the work site, record equipment serial numbers, and document with photos any pre-work damage to the customer property for historical documentation
Mentor and develop team members and apprentices under his/her care to achieve the performance metrics
Install HVAC related equipment according to manufacturer’s specifications
Wire both high and low voltage to heating and cooling equipment
Install copper refrigerant lines to cooling units, including soldering and brazing
Install sheet metal, duct board, and flex duct systems in commercial buildings
Understand the proper use of down tag
Understand when to issue “Lock Out/Tag Out” tag and the required follow-up steps
Properly connect gas lines to heating equipment
Complete all required documentation, including checklist, recording equipment model and serial numbers, and install date recorded in Service Titan on installs and collect, record, and deliver fees to designated office administration
Record all material used or consumed on the job for job costing and replenishing
Process warranty parts and paperwork when the job is completed
Submit purchase orders to dispatch or other designated purchasing team administrators
Transport materials and tools to the job site and provide proper accounting of assigned tools
Keep truck clean, stocked

Skills

Key technologies and capabilities for this role

HVAC InstallationCommercial HVACHVAC SystemsRefrigerationElectrical SystemsPlumbing

Questions & Answers

Common questions about this position

What benefits does Hiller offer to employees?

Benefits include medical, dental & vision insurance, long and short-term disability, company paid $50,000 life insurance, company paid vacation, paid holidays, medical flex spending accounts, 401k plan with company match, and an employee referral program.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What are the main responsibilities for this role?

Responsibilities include creating a care culture, ensuring positive customer experiences through proper training and quality work, presenting professionally, documenting work sites with photos, mentoring team members, and installing HVAC equipment according to manufacturer specifications.

What is the company culture like at Hiller?

Hiller emphasizes a family-owned care culture with core values of CARE, healthy work/life balance, established career paths, advancement opportunities, year-round work with no layoffs, and a commitment to employee happiness and growth.

What makes a strong candidate for this technician position?

Strong candidates should have HVAC installation expertise, the ability to mentor apprentices, create positive customer experiences, ensure quality work per codes and specs, and align with a care-focused culture.

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Nashville, TennesseeHeadquarters

1990Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & ManufacturingIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Paid Holidays

Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.

Rising raw material costs may impact profit margins and pricing strategies.

Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.

The company offers transparent, no-surprise pricing to build customer trust.

Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.

Demand for energy-efficient systems allows Hiller to promote eco-friendly products.

Subscription-based maintenance services provide steady revenue and customer retention.

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