Collections Coordinator FraBeLux H/F at AIG

Courbevoie, Ile-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Background in finance, cash management, and credit analysis (experience in the insurance industry is an advantage)
5+ years’ experience in Cash Collection / Accounts Receivables
Ability to work with and achieve set targets within specific time frames
Proficient in French and English (Dutch is a plus)
Highly organized with strong ability to handle multiple priorities, organize work, and meet submissions and deadlines
Strong team leadership, with the ability to direct and motivate staff
Effective communication skills with internal/external customers at all levels, including senior stakeholders
Attention to detail and commitment to quality
Collaborative team-player
Always looking for continuous improvement
Strong administrative, numeracy, and personal organizational skills
Able to work under pressure and meet strict deadlines

Responsibilities

Ensure that all un-reconciled cash items are under query, within one month of receipt of payment
Manage all credit controls and reconciliations across broker accounts
Monitor problem accounts through to resolution, assisting Client Contacts, Profit Centres, and Brokers when required
Oversee Belgium & Luxembourg day-to-day activities within the onshore and offshore teams to monitor and achieve monthly performance measurements of all accounts
Assist in France day-to-day collections activities within the onshore and offshore teams
Act as the first point of escalation for complex or difficult customer/broker issues
Ensure efficient daily staff supervision, training any new staff on all systems used within assigned area
Lead and conduct dunning activities (dunning calendar, reminders, and letters)
Prepare and present Monthly Credit committee report, collection performance, AR, DSO, and ad-hoc monthly/quarterly/yearly reports as required by the direct manager
Attend weekly Team and Management meetings
Monitor FAS5 process, review all write-offs, and authorize within approved limits
Handle broker relationships and regular meetings with third-party stakeholders
Work with O&S, profit centres, Claims, ICO, and Reinsurance teams to improve processes to achieve better results through reconciliation for all accounts
Manage and work closely with Account Handlers, Operations, and all Profit Centres to ensure all targets are met
Analyse operational processes to identify areas for improvement and implement new ideas to enhance efficiency
Undertake any other duties/projects as appropriate within competence, as required by the direct manager

Skills

Credit Control

Reconciliations

Broker Management

Accounts Receivable

DSO Management

Dunning

Financial Reporting

Team Supervision

Staff Training

Write-offs Authorization

FAS5 Process

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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