[Remote] Cloud Site Reliability Engineer at Altera Digital Health

Canada

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Ongoing compliance with organizational policies, procedures, and practices (such as security policies)
Accurately report all working hours in Time Tracking System on a daily or weekly basis, ensuring majority (if not all) hours are tracked as billable and project management tool is properly utilized
Comply with privacy, security, and confidentiality policies, holding all confidential information in trust and strict confidence for employment obligations only

Responsibilities

Collaborate with Security Operations teams to define and implement best practices around Cloud Service Provider configuration for Azure and other cloud providers
Develop, implement, and coordinate a multi-tenant approach around service offerings for DB, Container platform, Authentication, Certificates, and Product Registries
Design and maintain performance testing strategies, framework, and environments in the cloud
Develop and maintain cost/utilization tracking and attribution processes for all Cloud Service Providers
Create documentation around Cloud Service Provider offerings detailing use cases, best practices, and implementation details
Develop and maintain technical relationships with core Cloud Service Providers
Implement and maintain a secure and scalable infrastructure platform for delivering Cloud Services applications
Ensure internal and external SLAs meet and exceed expectations, and continuously monitor and improve system-centric KPIs
Create tools for automating deployment, monitoring, and operations of the overall platform
Participate in an on-call rotation to provide application support, incident management, and troubleshooting
Provide ongoing maintenance and support of internal tools, improving system health and reliability
Assist customers with on-site deployments when needed
Implement and manage observability tools (logging, metrics, tracing) for performance insights, with Otel and Grafana Stack preferred

Skills

Key technologies and capabilities for this role

SRECloudAzureCI/CDPerformance TestingObservabilityContainersMulti-TenantAutomationFHIRDatabasesAuthenticationCertificates

Questions & Answers

Common questions about this position

What are the main responsibilities of the Cloud Site Reliability Engineer?

The role involves collaborating with Security Operations on cloud configurations, designing performance testing frameworks, developing cost tracking processes, implementing secure infrastructure, ensuring SLAs are met, automating deployments, participating in on-call rotation, and managing observability tools.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Does the role involve on-call duties?

Yes, the position requires participation in an on-call rotation for application support, incident management, and troubleshooting.

What cloud platforms are involved in this role?

The role focuses on Azure and other cloud providers, including designing multi-tenant services and maintaining relationships with core Cloud Service Providers.

Altera Digital Health

Cloud-based EMR solutions for healthcare providers

About Altera Digital Health

Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.

Maipú, ChileHeadquarters

2017Year Founded

ACQUISITIONCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Generative AI adoption may increase competition, challenging Altera's market position.

Paymentus integration could expose Altera to financial technology risks.

Delays in Paragon Denali deployment may impact customer satisfaction.

Differentiation

Altera's cloud-based EMR system enhances patient care and streamlines clinical workflows.

Partnership with Microsoft Azure boosts Altera's cloud-native EHR capabilities for rural hospitals.

Altera's offensive cybersecurity approach proactively addresses vulnerabilities before exploitation.

Upsides

Generative AI collaboration with EPAM enhances efficiency and reduces operational costs.

Paragon Denali offers scalable, cost-effective solutions for smaller hospitals on Microsoft Azure.

Altera's Sunrise EHR ranked top inpatient EHR for community and acute rehabilitation hospitals.

Land your dream remote job 3x faster with AI

Try Jobo Free