Clinical Support Specialist, North/East Region at Stryker

Dammam, Eastern Province, Saudi Arabia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Healthcare, OrthopaedicsIndustries

Requirements

Minimum 2 years of relevant experience in clinical support
Experience in Orthopaedics
Analytical thinking
Ability to work in a collaborative manner with colleagues and customers
Ability to self-motivate and work under pressure
Preferred:
Certified Theatre Practitioner or ODA, professional training in a medical environment
Experience in Trauma and Extremities
Industry background

Responsibilities

Attend cases and service existing and new customer base within the theatre and clinical environment
Lead communication with stakeholders, present findings, and manage key client relationships
Audit theatre Stryker stock (implants, disposables, and instruments), manage consignment inventory, ensure good asset management practice, utilization of delivered stock, and stock rotation
Provide in-depth training on Stryker products to theatre and wider HCP staff
Plan, execute, and monitor all measures necessary to help achieve industry-leading support
Service and provide customer care for physicians, surgical theatre staff, hospital administration, and sterilisation departments, including working within a theatre and clinical environment
Organize and conduct training workshops and events for a broad range of customers
Conduct trials and evaluations of products in theatre and clinical environments as required

Skills

Key technologies and capabilities for this role

Joint ReplacementOrthopaedicsInventory ManagementConsignment InventoryAsset ManagementProduct TrainingStakeholder CommunicationClient Relationship ManagementAnalytical ThinkingTheatre SupportHCP Training

Questions & Answers

Common questions about this position

What experience is required for the Clinical Support Specialist role?

Minimum 2 years of relevant experience in clinical support is required, along with experience in Orthopaedics, analytical thinking, ability to work collaboratively, and self-motivation under pressure.

Is this a remote position or does it require travel?

The role is field-based with work flexibility, involving attending cases in theatre and clinical environments, but travel percentage is none.

What are the preferred qualifications for this position?

Preferred qualifications include being a Certified Theatre Practitioner or ODA, professional training in a medical environment, experience in Trauma and Extremities, and industry background.

What does the daily work involve for this role?

The role involves attending cases, leading communication with stakeholders, auditing theatre stock, providing in-depth training on Stryker products, and conducting product trials in theatre and clinical environments.

What is the employment type and location for this job?

This is a full-time, field-based position in the North/East Region.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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