Clinical Support Specialist at MediTelecare

Saint Johnsbury, Vermont, United States

MediTelecare Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, TelehealthIndustries

Skills

Key technologies and capabilities for this role

EMREHRTelehealthBehavioral Health IntegrationChart PreparationPatient EducationTechnical SupportMedical Records

Questions & Answers

Common questions about this position

What is the salary for the Clinical Support Specialist position?

This information is not specified in the job description.

Is this a remote or onsite role?

The role combines onsite/in-person clinical facilitation with remote administrative duties, requiring a dedicated home office and the ability to travel up to 1 hour from home to cover clinics.

What skills are required for this position?

Required skills include basic working knowledge of medical terminology, experience with online healthcare tools, proficiency in Microsoft Office Suite (Outlook, Word, Excel), and ability to maintain confidentiality with HIPAA-protected information.

What is the company culture like at MediTelecare?

The company culture emphasizes caring and kindness, along with a commitment to providing platinum-level customer service and communication.

What qualifications make a strong candidate for this role?

A minimum High School Diploma is required, with 1+ year in a healthcare setting preferred; Medical Assistant or CNA certification is a plus, along with relevant skills in medical terminology and healthcare tools.

MediTelecare

Telehealth services for mental health care

About MediTelecare

MediTelecare provides behavioral and mental telehealth services specifically for residents in skilled nursing and assisted living facilities. The company connects these residents with a team of experienced clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, through advanced televideo technology. This setup allows residents who may not have access to specialized care to receive the support they need from the comfort of their facilities. What sets MediTelecare apart from its competitors is its focus on the elderly population and the commitment of its clinicians to make a positive impact in their lives, all while working remotely. The goal of MediTelecare is to enhance the mental health and well-being of elderly residents by providing them with accessible and quality care.

Middletown, ConnecticutHeadquarters
1979Year Founded
M_AND_ACompany Stage
Consumer Software, HealthcareIndustries
51-200Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Increased competition from new telehealth startups may erode MediTelecare's market share.
Rapid AI advancements could outpace MediTelecare's current technology offerings.
Changes in Medicare reimbursement policies could impact MediTelecare's revenue model.

Differentiation

MediTelecare specializes in mental health services for rural nursing home residents.
The company offers a comprehensive range of psychological and cognitive evaluations.
MediTelecare connects residents to world-class clinicians via state-of-the-art televideo.

Upsides

Increased demand for telehealth services in rural areas boosts MediTelecare's market potential.
Growing acceptance of telemedicine in mental health care enhances service accessibility.
Expansion of Medicare coverage for telehealth services increases patient access and revenue.

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