Clinical Support Specialist at MediTelecare

Saint Johnsbury, Vermont, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, TelehealthIndustries

Requirements

Candidates must possess a minimum of a High School Diploma, and a preference for Medical Assistant or CNA certification. They should have at least one year of experience in a healthcare setting, along with basic working knowledge of medical terminology, proficiency in Microsoft Office Suite, and the ability to maintain full confidentiality and compliance with sensitive medical information, including HIPAA and PHI.

Responsibilities

The Clinical Support Specialist will assist patients by offering education related to their behavioral health visits, provide technical support for telehealth visits, support clinicians by accessing vitals and data from the EMR, procure patient referral documents, act as a liaison between clinicians and staff, maintain equipment, complete assigned BHI cases by gathering information from medical records and entering it into the company’s BHI system, provide assistance to assigned clinicians by accessing the facility’s EMR and recording data into the EHR system, and work closely with clinicians to ensure smooth and efficient patient visits.

Skills

EMR

EHR

Telehealth

Behavioral Health Integration

Chart Preparation

Patient Education

Technical Support

Medical Records

MediTelecare

Telehealth services for mental health care

About MediTelecare

MediTelecare provides behavioral and mental telehealth services specifically for residents in skilled nursing and assisted living facilities. The company connects these residents with a team of experienced clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, through advanced televideo technology. This setup allows residents who may not have access to specialized care to receive the support they need from the comfort of their facilities. What sets MediTelecare apart from its competitors is its focus on the elderly population and the commitment of its clinicians to make a positive impact in their lives, all while working remotely. The goal of MediTelecare is to enhance the mental health and well-being of elderly residents by providing them with accessible and quality care.

Middletown, ConnecticutHeadquarters

1979Year Founded

M_AND_ACompany Stage

Consumer Software, HealthcareIndustries

51-200Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from new telehealth startups may erode MediTelecare's market share.

Rapid AI advancements could outpace MediTelecare's current technology offerings.

Changes in Medicare reimbursement policies could impact MediTelecare's revenue model.

Differentiation

MediTelecare specializes in mental health services for rural nursing home residents.

The company offers a comprehensive range of psychological and cognitive evaluations.

MediTelecare connects residents to world-class clinicians via state-of-the-art televideo.

Upsides

Increased demand for telehealth services in rural areas boosts MediTelecare's market potential.

Growing acceptance of telemedicine in mental health care enhances service accessibility.

Expansion of Medicare coverage for telehealth services increases patient access and revenue.

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