[Remote] Manager, AI Operations at Fetch

United States

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

2+ years of direct people management experience
Track record of developing talent
Ability to navigate complexity

Responsibilities

Manage and develop a high-performing team consisting of AI Operations Specialists, Project Coordinators, Automation Specialists, and potentially a Supervisor
Own and execute complex, ambiguous projects that directly influence team evolution and business outcomes
Set clear expectations, provide regular feedback, and foster a culture of accountability, growth, and high performance
Monitor team workflows, identify areas for improvement, and ensure output quality and efficiency across all domains (LLM QA, prompt testing, data curation, automation)
Partner with ML engineers, product managers, and go-to-market teams to align priorities, drive shared goals, and maintain system integrity
Establish scalable workflows, documentation standards, and best practices for AI Operations
Guide the team through the ongoing transition from Receipt Quality to a formal AI Operations function, ensuring clarity, alignment, and engagement

Skills

Fetch

On-demand delivery service for local products

About Fetch

Fetch Delivery Inc. provides on-demand delivery services to individual consumers and local businesses in Santa Fe, NM, and Boulder, CO. Customers can order a variety of products, including groceries, pharmacy items, meals, pet supplies, and more, sourced from hundreds of local businesses. Once an order is placed, Fetch's drivers pick up the items and deliver them directly to the customer's home. The company differentiates itself by focusing on local partnerships and offering a wide range of products, while also providing flexible earning opportunities for drivers. Fetch's goal is to meet the growing consumer demand for convenience and time-saving solutions in the local delivery market.

Irvine, CaliforniaHeadquarters

2013Year Founded

$9.2MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer Software, Consumer GoodsIndustries

11-50Employees

Benefits

Stock options

401k match

Medical, dental, & vision

Pet insurance

Education reimbursement

Flexible PTO

Parental leave

Flexible work schedule

Hybrid work environment

Risks

Increased competition from DoorDash and Uber Eats could overshadow Fetch's market presence.

Rising operational costs may impact Fetch's profitability as it scales delivery services.

Potential regulatory changes in gig economy labor laws could affect Fetch's business model.

Differentiation

Fetch offers a unique receipt-scanning rewards app, enhancing customer loyalty and engagement.

Fetch Delivery specializes in hyper-local delivery, focusing on Santa Fe and Boulder areas.

Fetch integrates AI and ML to optimize delivery logistics and improve user experience.

Upsides

Fetch raised $50 million from Morgan Stanley, indicating strong financial backing and growth potential.

Fetch's appointment of a former Uber executive as CFO strengthens its leadership team.

Fetch's use of AI and gamification can boost user engagement and retention.

Land your dream remote job 3x faster with AI

Try Jobo Free