Clinical Account Specialist - Neurovascular Salt Lake City, UT - Denver, CO - Johnson & Johnson MedTech at Johnson & Johnson

Salt Lake City, Utah, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

MedTech, Healthcare, NeurovascularIndustries

Requirements

Experience as a Clinical Account Specialist - Neurovascular (implied by "experience to reside and support clients")
Ability to reside and support clients within the Territory of Salt Lake City to Denver, CO
Expertise in providing clinical product and technical assistance and training to physicians and Neurovascular Lab Staff
Knowledge of Johnson & Johnson MedTech - Neurovascular’s innovative technology and products, including instructions for use (IFU), best practices, technical troubleshooting, relevant scientific clinical literature, and new product information
Ability to stay current on company products, best practices, and technical troubleshooting
Capability to prioritize and respond to requests in a high-stress environment while maintaining composure and problem-solving focus
Skills in consultative selling techniques to identify sales opportunities
Proficiency in planning and scheduling to maximize customer case support
Ability to drive collaboration and maintain open communication with local team (SR, RBM, other CAS), professional education, and internal/external partners
Experience in developing and sharing best practices with US Field Sales, Service colleagues, and internal partners
Ability to develop and grow mutually beneficial customer relationships with physicians, nurses, technicians, clinical and hospital administrators, and staff
Skills in engaging in diagnostic dialogue with business partners and stakeholders to formulate solutions
Capability to provide mentoring for new Johnson & Johnson Neurovascular commercial team members
Responsiveness to daily email requests from customers, practitioners, and partners
Proficiency in administrative work, including managing account documentation, compliance training, expense reporting, and Company system input
Adherence to Safe Fleet standards and Company guidelines
Ability to communicate business issues or opportunities to next management level
Ensuring subordinates follow Health, Safety, and Environmental practices with available resources

Responsibilities

Provide expert clinical product and technical assistance and training to physicians and Neurovascular Lab Staff on the effective use of Johnson & Johnson MedTech - Neurovascular’s innovative technology during NV procedures to meet and exceed business goals
Educate customers on new Product Introductions (NPI) and all other Johnson & Johnson – Neurovascular products through technical and clinical information and in-service trainings
Share best practices to increase value for customers
Use consultative selling techniques to identify potential sales opportunities within the account
Create awareness of Johnson & Johnson Neurovascular solutions and facilitate Sales Representative (SR) contact with key decision makers to drive incremental business
Maximize customer case support capability through proper planning and scheduling techniques
Drive collaboration and maintain consistent, open lines of communication across assigned responsibilities with the local team (SR, RBM, other CAS), professional education, and other internal/external partners
Develop and share best practices with US Field Sales and Service colleagues and internal partners
Develop and grow mutually beneficial customer relationships within and beyond the lab (physicians, nurses, technicians, clinical and hospital administrators, staff)
Stay current on company products IFU, best practices, technical troubleshooting, relevant scientific clinical literature, and new product information
Prioritize and appropriately respond to requests in a high-stress environment while maintaining composure and problem-solving focus during stressful interactions
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders; formulate solutions based on dialogue and input
Provide mentoring for new Johnson & Johnson Neurovascular commercial team members as requested
Respond daily to requests by email from customers, practitioners, and partners
Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input
Maintain Safe Fleet standards according to Company guidelines
Communicate business related issues or opportunities to next management level
Ensure subordinates follow all Company guidelines related to Health, Safety, and Environmental practices and that all resources needed are available and in good condition

Skills

Key technologies and capabilities for this role

NeurovascularClinical TrainingTechnical SalesConsultative SellingProduct DemonstrationsIn-service TrainingMedical Device Sales

Questions & Answers

Common questions about this position

What locations does this role cover?

The role requires residing and supporting clients within the territory from Salt Lake City, UT to Denver, CO.

What are the main responsibilities of the Clinical Account Specialist?

The role involves providing expert clinical product and technical assistance to physicians and lab staff during NV procedures, educating customers on products, using consultative selling techniques, and driving collaboration with the sales team.

What experience is required for this position?

The position seeks candidates with experience in Clinical Account Specialist - Neurovascular roles.

Is this a remote position?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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