Tempus

Clinical Account Associate, Austin, TX

Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical Devices & EquipmentIndustries

Job Description: Clinical Account Executive (CAE) Support

Employment Type: Full-time

Position Overview

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities

  • Work with the Clinical Account Executive (CAE) on plans for gaining and retaining new and existing clients.
  • Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives.
  • Identify opportunities with existing customers on the use of Tempus algorithmic tests and add-ons. These will include but not be limited to HRD, TO, DPYD, UGT1A1, PURist.
  • Collaborate with Clinical Account Executives on upsell opportunities for various products.
  • Drive customer adoption of online ordering through the Tempus Hub and EMR integrations.
  • Identify and develop partnering opportunities between prospective oncology clients and Tempus.
  • Promote and drive compliance with new web-based molecular information tools for all clients.
  • Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership.
  • Monitor sales performance to ensure objectives are met.
  • Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
  • Embrace, embody, and represent the Tempus company culture at all times to external and internal constituents.
  • Build and maintain relationships with physicians and office staff to drive clinical orders in the community.
  • Build and maintain relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement.
  • Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (e.g., 3x month per physician).
  • Coordinate Medical Affairs report review with physicians after clinical orders.
  • Manage Order Kit and literature replenishment at accounts.
  • Identify and attend approved local conferences.
  • Work with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients.

Preferred Skills

  • Demonstrate the capacity to quickly learn relevant genomic and oncology information.
  • Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.
  • Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives.
  • Excellent customer service skills and ability to connect with healthcare professionals.
  • Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.
  • Strong administrative skills and sophistication to manage business in complex environments.
  • Demonstrate Tempus’ Values by acting with integrity, respect, and trust.
  • Travel throughout the territory as needed.

Education & Experience

  • B.S. in biology, life science, business, or marketing.
  • Bonus: Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations, OR general clinical experience.

#LI-SH1


We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Skills

Client Relationship Management
Sales Coordination
Oncology Knowledge
Healthcare Industry
EMR Integration
Customer Adoption Strategies
Competitive Analysis
Territory Management
Business Planning

Tempus

AI-driven healthcare data analysis platform

About Tempus

Tempus focuses on enhancing patient outcomes through the use of data and artificial intelligence in healthcare. The company offers a platform that analyzes medical data to provide insights for physicians, helping them make better treatment decisions. This platform also aids pharmaceutical and biotech companies in drug development by identifying new targets and assessing treatment effectiveness. For patients, Tempus identifies personalized therapy options, particularly in cancer care, where their research has shown increased opportunities for tailored treatments. They have developed a pan-cancer organoid platform and a liquid biopsy assay for profiling circulating tumor DNA. Tempus generates revenue by charging healthcare providers and companies for access to their platform and insights, setting them apart from competitors by their focus on personalized medicine and extensive cancer research.

Chicago, IllinoisHeadquarters
2015Year Founded
$894.9MTotal Funding
IPOCompany Stage
AI & Machine Learning, Biotechnology, HealthcareIndustries
1,001-5,000Employees

Benefits

Relocation Assistance
Company Equity
Performance Bonus

Risks

Competition from partners like Genialis may lead to conflicts of interest.
Ambry Genetics acquisition could pose financial risks if synergies aren't realized.
Technical challenges may arise in integration with Flatiron's OncoEMR platform.

Differentiation

Tempus uses AI to analyze clinical and molecular data for precision medicine.
Their platform aids in personalized treatment decisions for cancer patients.
Tempus collaborates with biotech firms to enhance drug development using real-world data.

Upsides

Increased AI adoption in healthcare boosts Tempus' partnerships and collaborations.
Acquisition of Ambry Genetics expands Tempus' genetic testing capabilities.
Integration with Flatiron's OncoEMR enhances precision in cancer treatment plans.

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