Clinic Administrative Assistant at Fresenius Medical Care

Chattanooga, Tennessee, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Healthcare, MedicalIndustries

Requirements

Knowledge of office procedures
Proficient in Microsoft Office applications
Ability to adapt to supporting software applications
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Strong organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Responsibilities

Answering telephone and routing calls to the appropriate person
Professionally greeting all patients and guests
Maintaining a professional environment and monitoring reception and waiting areas
Distributing incoming mail
Obtaining necessary signatures for efficient processing of admissions data in accordance with policies and procedures
Ensuring all aspects of patient confidentiality are maintained
Maintaining accurate records of hospitalization, patient travel, etc., to facilitate coordination of patient scheduling and ancillary testing
Preparing medical records for facsimile or mail related to travel, transplant, disability, and others
Organizing travel for patients by contacting and providing requested medical records
Coordinating transient patient paperwork
Coordinating transfer placements and confirmations with Clinical Manager
Confirming admissions paperwork is completed and sent to designated departments (e.g., billing) by collecting, faxing, and scanning
Assisting with medical appointment referrals and scheduling
Assisting with transportation coordination and referrals
Ensuring data entry is completed for Crown Web (related to ESRD 2728, ESRD 2746, and PART)
Monthly insurance card scanning
Setting up and maintaining filing systems and basic databases
Completing forms and reports as required by company offices, vendors, and agencies
Preparing purchase orders using appropriate software
Assisting with department/facility accounts receivable and accounts payable functions
Maintaining inventory of office supplies
Assisting in auditing records for compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc.)
Assisting in the collection of Patient Demographic Information and Continuous Quality Improvement Data
Assembling, filing, and maintaining patient medical records
Printing patient schedules and pulling patient charts daily
Arranging for package pickup and delivery
Assisting with month-end reporting requirements
Participating in collaboration sessions such as center/team huddles and staff meetings
Attending education and training sessions and applying key learnings

Skills

Key technologies and capabilities for this role

Patient SchedulingReceptionTelephone EtiquetteMedical RecordsPatient ConfidentialityAdministrative SupportData EntryFaxingScanningMail DistributionCustomer Service

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills are required for the Clinic Administrative Assistant role?

Key skills include professional patient greeting and engagement, accurate record maintenance and scheduling, data entry for systems like Crown Web, and maintaining patient confidentiality while handling administrative tasks like filing, reports, and inventory.

What is the work environment like at Fresenius Medical Care?

You will be the 'face' of outpatient or hospital facilities, working as an integral part of a cross-functional team in a clinical environment to support clinic operations and provide customer care for patients with kidney disease.

What makes a strong candidate for this position?

Strong candidates have administrative skills for a clinical setting, can professionally engage with patients, maintain accurate records and confidentiality, and handle tasks like scheduling, data entry, and compliance auditing under general supervision.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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