CLIENT SERVICE REPRESENTATIVE 3 – FINANCE ANALYST at IQVIA

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Medical DeviceIndustries

Requirements

Experience in payments processing or similar financial operations role
Knowledge of banking regulations and payment processing systems
Excellent communication and problem solving skills
Strong attention to detail and analytical skills
Strong customer service skills
Ability to manage multiple tasks and meet deadlines in a time sensitive environment
Proficiency in MS Office, Word, Excel, and Outlook
Bachelor’s degree in finance, accounting, or related field (desired)
3 years or more with related work experience (desired)
Reports Analyst experience (plus)
Experience with pharmaceutical compliance regulations (helpful but not required)
Willing to work in night shift
Amenable to work in McKinley Taguig

Responsibilities

Prepare and send invoices through client partner system(s)
Daily processing of electronic payments, including ACH and wire transfers
Provide customer support for payment inquiries
Data entry of payment details into client supported system
Maintain accurate records of transactions and prepare reports for client and management teams
Reconcile transactions and resolve discrepancies in a timely manner
Support monthly bank reconciliation meetings
Work collaboratively with finance to prepare monthly bank reconciliation report
Ongoing monitoring of bank accounts
Work with Team Lead to prepare monthly metrics reporting
Billing and invoices
Ensuring compliance with financial regulations and company policies
Assists with various contract-related activities, including tracking deliverables, maintaining records, and coordinating approvals

Skills

Key technologies and capabilities for this role

Payments ProcessingACHWire TransfersInvoicingBank ReconciliationFinancial ReportingMS ExcelMS WordMS OutlookData EntryCustomer Support

Questions & Answers

Common questions about this position

What is the work location and shift for this position?

The role requires working in McKinley Taguig and willingness to work night shift.

What salary or compensation does this role offer?

This information is not specified in the job description.

What skills and experience are required for this Client Service Representative role?

Required skills include experience in payments processing or similar financial operations, knowledge of banking regulations and payment processing systems, excellent communication and problem-solving skills, strong attention to detail and analytical skills, strong customer service skills, ability to manage multiple tasks and meet deadlines, and proficiency in MS Office, Word, Excel, and Outlook.

What is the team structure like for this position?

The role is part of the Commercial Compliance team, involving close collaboration with different teams and working with a Team Lead to prepare monthly metrics reporting.

What makes a strong candidate for this finance analyst role?

A strong candidate has a Bachelor’s degree in finance, accounting, or related field, 3+ years of related work experience, Reports Analyst experience, and familiarity with pharmaceutical compliance regulations.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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