Client Representative at Solar Landscape

Lake Bluff, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

LandscapingIndustries

Requirements

2+ years sales experience, preferably in the landscape industry
Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques
Previous experience as a Client Representative, Production Coordinator, or Crew Leader preferred
Demonstrate a thorough understanding of the “Mariani” approach to Maintenance and follow Mariani standards
Ability to work in a team environment, and independently, including taking direction and constructive feedback from team members, as well as providing feedback to other team members
Demonstrate flexibility to perform duties wherever volume deems it necessary
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of internal and external clients

Responsibilities

Maintain established sales volume by keeping current with client needs, changing trends, and competitors; increase sales by following up on new leads and prospective clients
Initiate and attend all preliminary and subsequent Maintenance client presentations and meetings
Participate in onsite visits and walkthroughs with the client to ensure needs are being met
Inform clients of relevant issues regarding their property and involve them in relevant decision making
Follow the sales process (i.e. using Maintenance agreements, dissemination of information to admin and production, etc.)
Manage all communication and correspondence with current and prospective clients, ensuring a “One Point of Contact.”
Recommend and advise clients on additional services or enhancements
Oversee and guide weekly maintenance and enhancements to ensure results will exceed client expectations and enhance Mariani’s reputation
Assists in the scheduling of jobs with the Production Coordinators
Maintain accurate records and documentation (i.e. client history, sales reports, client contact list, etc.)
Initiate and approve all necessary work orders and change orders necessary to communicate with the maintenance department
Prepare proposals, renewals, and contracts using appropriate standard templates
Monitor the billing process and Accounts receivable
Work with the Crew Leaders to ensure any desires or information expressed by the client is completed accurately
Communicates with Administrative Support team, Accounting Team, Production Coordinators, and Crew Leaders as required to update project status

Skills

Key technologies and capabilities for this role

Client Relationship ManagementSalesCustomer ServiceAccount ManagementSales PresentationsOnsite Client VisitsMaintenance AgreementsLead Follow-upSchedulingDocumentation

Questions & Answers

Common questions about this position

What experience is required for the Client Representative role?

Candidates need 2+ years of sales experience, preferably in the landscape industry, along with exemplary knowledge of landscape terminology, plant materials, and installation techniques. Previous experience as a Client Representative, Production Coordinator, or Crew Leader is preferred.

Is this Client Representative position remote or office-based?

This information is not specified in the job description.

What is the salary for the Client Representative position?

This information is not specified in the job description.

What kind of team environment does Mariani Landscape offer?

The role requires the ability to work in a team environment and involves communicating with Administrative Support team, Accounting Team, Production Coordinators, and Crew Leaders.

What makes a strong candidate for this Client Representative job?

A strong candidate will have 2+ years of sales experience in landscaping, deep knowledge of landscape materials and techniques, prior roles like Client Representative or Crew Leader, and a thorough understanding of the Mariani approach to maintenance.

Solar Landscape

Community solar projects for local energy access

About Solar Landscape

Solar Landscape provides community solar projects in New Jersey, allowing residents to access solar energy without needing to install panels on their own properties. The company partners with commercial real estate owners, municipalities, and non-profits to install large-scale solar systems, generating renewable energy that is distributed to the community. This model makes solar power accessible to renters and low-to-moderate income households, while also reducing energy costs and carbon emissions. Solar Landscape aims to transform the energy landscape by making solar power affordable for all and supporting environmental sustainability.

Wall Township, New JerseyHeadquarters

2012Year Founded

$826.8KTotal Funding

PROJECT_REAL_ESTATE_INFRASTRUCTURE_FINANCECompany Stage

EnergyIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Flexible Work Hours

Paid Vacation

Risks

Grid interconnection delays could impact timely project completion and energy distribution.

Labor shortages may hinder expansion plans and hiring goals for 2024.

Potential policy changes could affect reliance on incentives and tax credits.

Differentiation

Solar Landscape focuses on community solar projects, making solar accessible to diverse communities.

The company partners with commercial real estate owners to utilize large rooftop spaces.

Solar Landscape's model allows solar benefits without individual rooftop installations, aiding renters.

Upsides

Secured $847 million in 2024, enabling over 200 commercial rooftop installations.

Partnerships with investors like KeyState Renewables enhance financial stability and growth.

Expansion into states like Maryland and Illinois opens new market opportunities.

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