Clearance Agent at FedEx

Hanoi, Vietnam

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Logistics, Transportation, E-commerceIndustries

Requirements

Strong knowledge of customs regulations, procedures and trade compliance
Working knowledge of Microsoft Office & Computer
Strong interpersonal and problem-solving skills
Proven expertise in planning

Responsibilities

Review customs documentation
Communicate and collaborate with vendors, customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
Ensure accurate and timely release payment to designated vendors and maintain proper documentation in compliance with organization policies and regulatory requirements
Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction

Skills

Key technologies and capabilities for this role

customs clearancefreight forwardinglogistics coordinationdocumentation processingcompliance regulations

Questions & Answers

Common questions about this position

What benefits does FedEx offer to team members?

FedEx offers a total compensation and benefits package, opportunities for flexible work arrangements, and programs to support well-being.

Is this position remote or does it require office work?

This information is not specified in the job description.

What are the main responsibilities of a Clearance Agent?

Responsibilities include reviewing customs documentation, communicating with vendors, customers, freight forwarders, and government agencies to resolve issues, ensuring accurate and timely payments to vendors, and collaborating with internal stakeholders.

What is the company culture like at FedEx?

FedEx values diversity, equity, and inclusion, leverages diverse talents for creative solutions, and is committed to equal opportunities, career mobility, and development for its people.

What makes a strong candidate for this Clearance Agent role?

FedEx encourages candidates to apply even if their experience does not perfectly match all requirements, as they may fit this or another opportunity.

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters

1973Year Founded

IPOCompany Stage

Automotive & TransportationIndustries

10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.

Surcharge extensions could drive customers to cost-effective alternatives.

Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.

The One-Stop Shop platform streamlines global shipping for businesses.

FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.

One-Stop Shop offers a competitive edge in logistics solutions.

Electric vehicles may reduce operational costs and carbon footprint.

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