Clearance Agent at FedEx

Hanoi, Vietnam

FedEx Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Logistics, Transportation, E-commerceIndustries

Requirements

  • Strong knowledge of customs regulations, procedures and trade compliance
  • Working knowledge of Microsoft Office & Computer
  • Strong interpersonal and problem-solving skills
  • Proven expertise in planning

Responsibilities

  • Review customs documentation
  • Communicate and collaborate with vendors, customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
  • Ensure accurate and timely release payment to designated vendors and maintain proper documentation in compliance with organization policies and regulatory requirements
  • Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
  • Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction

Skills

customs clearance
freight forwarding
logistics coordination
documentation processing
compliance regulations

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters
1973Year Founded
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.
Surcharge extensions could drive customers to cost-effective alternatives.
Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.
The One-Stop Shop platform streamlines global shipping for businesses.
FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.
One-Stop Shop offers a competitive edge in logistics solutions.
Electric vehicles may reduce operational costs and carbon footprint.

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