Claims Technical Director – Commercial Auto at American Family Insurance Group

Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Property and Casualty InsuranceIndustries

Requirements

A minimum of 10 years of commercial auto bodily injury adjusting experience
Current P&C adjuster licenses, where applicable
Industry designations (strong consideration given)
Great communication skills, in both written and verbal form
Ability to work with a variety of internal and external contacts

Responsibilities

Manage an inventory of claims with nationwide scope of significant exposure involving complex liability and litigation
Review and evaluate coverage and liability
Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims
Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary
Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority
Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations
Ensure that claims payments are issued timely and accurately
Ensure compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements
Serve as a technical expert on a product(s) and/or line of business
May provide technical guidance and direction to team members
Interact with underwriting and marketing regarding claims trend issues
Performs other duties as assigned

Skills

Key technologies and capabilities for this role

Claims AdjustingBodily Injury ClaimsCommercial Auto InsuranceLiability EvaluationCoverage AnalysisClaims InvestigationLitigation ManagementClaims StrategyLoss Control

Questions & Answers

Common questions about this position

Is this a remote position?

The role is primarily remote, working from an office in your home, with occasional travel to claim reviews and meetings.

What skills are required for the Claims Technical Director role?

Candidates need strong skills in investigating and adjusting complex commercial auto bodily injury claims, developing resolution strategies, managing nationwide claims with significant exposure, reviewing coverage and liability, and handling litigation including arbitrations, mediations, depositions, and trials.

What is the company culture like at Great American Insurance Group?

The company combines a 'small company' culture where ideas are heard with 'big company' expertise, values diverse backgrounds for business results, aims for an inclusive workplace where employees feel empowered, and boasts high customer renewal retention of 90+%.

What makes a strong candidate for this position?

A strong candidate enjoys active claims adjusting, excels at developing strategies for claim resolution with a focus on outcomes, and has expertise in handling complex liability, litigation, and nationwide commercial auto claims.

What is the salary or compensation for this role?

This information is not specified in the job description.