Claims Associate at Acrisure

Florence, Alabama, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

High School diploma or equivalent
Preferred: Experience working in claims, or an equivalent combination of training, education, and experience
Strong attention to detail
Excellent communication skills (verbal and written)
Proficiency in using policy management software (a plus)
Excellent organizational and time management skills
Ability to build and maintain positive relationships with clients and colleagues
Results-driven and customer focus
Good computer skills (Microsoft Word, Excel, and Outlook preferred)
Ability to read and interpret documents (general business periodicals, ledgers, procedural manuals)
Ability to respond to inquiries and complaints
Ability to write routine reports and business correspondence
Ability to solve problems and deal with situations where limited standardization exists
Ability to calculate figures/amounts (discounts, interest, etc.)

Responsibilities

Review insurance claims forms and related documents (e.g., medical records) for required information
Enter new claims setup information into the ClaimsXPress system
Maintain existing files within the claims management system
Print and prepare outgoing letters and forms on behalf of claims adjusters
Scan and sort incoming daily mail
Pay claim-related expenses when authorized
Handle incoming calls
Make outgoing calls as specifically required

Skills

Key technologies and capabilities for this role

ClaimsXPressMicrosoft ExcelMicrosoft WordMicrosoft Outlookpolicy management softwaredata entryinsurance claims processing

Questions & Answers

Common questions about this position

What is the salary range for the Claims Associate position?

The salary range is $17.00 - $18.50.

Is this position remote or onsite?

This is an onsite position in a professional office environment.

What skills are required for this role?

Key skills include strong attention to detail, excellent communication skills (verbal and written), excellent organizational and time management skills, good computer skills (Microsoft Word, Excel, and Outlook preferred), and the ability to build positive relationships.

What is the work environment like at Acrisure?

It is a professional office environment with standard business hours from Monday through Friday, 8:30 a.m. to 5 p.m., and involves physical demands such as standing, walking, and using hands.

What makes a strong candidate for this Claims Associate role?

A strong candidate has a High School diploma or equivalent, preferred experience in claims or equivalent, and demonstrates strong attention to detail, communication, organizational skills, and computer proficiency.

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters

2005Year Founded

$19.5MTotal Funding

DEBTCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.

Rapid expansion could lead to integration risks and cultural clashes.

Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.

The company combines local expertise with global resources for tailored client solutions.

Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.

The appointment of industry veterans enhances Acrisure's leadership and growth potential.

Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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