Shift5

Chief of Staff to CEO

North America

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, BiotechnologyIndustries

Position Overview

  • Location Type: Onsite (NJ/PA/NY area)
  • Job Type: Full-time
  • Salary: $140,000 - $190,000 annually

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

We are looking for a highly organized, execution-focused Chief of Staff to support Shift4’s CEO. This role is focused on ensuring seamless communication among stakeholders both internally and externally, tracking key initiatives, and keeping cross-functional efforts on course. The ideal candidate is a strong project manager, a clear communicator, and thrives in fast-paced environments. They will act as a liaison between the CEO and internal teams, ensuring alignment, follow-through, and streamlined operations. They will also have interactions with external stakeholders including but not limited to, Shift4 Board of Directors, customers, and Shift4 investors and media.

Requirements

  • 5+ years of experience in project management, operations, or executive support roles.
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Excellent communication skills, with the ability to engage effectively across teams and leadership levels.
  • Strong follow-through—able to track initiatives and ensure execution.
  • Proactive problem solver—anticipates needs, removes roadblocks, and takes ownership.
  • Experience in high-growth environments, ideally in fintech, payments, or technology, is a plus.
  • Must be located in the NJ/PA/NY area.

Responsibilities

  • Executive Organization: Manage priorities, track key deliverables, and ensure the CEO’s time is optimized.
  • Meeting & Agenda Management: Track outcomes from leadership and board meetings — support agenda prep, document action items, and ensure follow-ups happen.
  • Cross-Functional Liaison: Facilitate communication between the CEO and various teams, ensuring alignment and execution of priorities.
  • Project & Task Management: Track ongoing initiatives, drive accountability, and make sure key projects stay on schedule.
  • Communication & Reporting: Draft internal communications, summaries, and executive updates for the CEO.
  • Operational Execution: Support key business processes, including executive planning, special projects, and operational reviews.
  • Ad Hoc Projects: Assist with high-priority initiatives requiring cross-team coordination and fast execution.

Why Join Us?

  • Work directly with the CEO and gain exposure to executive decision-making.
  • Opportunity to drive alignment and operational efficiency in a dynamic, high-growth environment.
  • A fast-moving, entrepreneurial culture with opportunities for career development.
  • Competitive compensation and benefits.

Company Information

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Skills

Project Management
Communication
Stakeholder Management
Operational Planning
Executive Support
Cross-Functional Coordination

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters
2019Year Founded
$104.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, CybersecurityIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.
Rapid evolution of cyber threats may outpace Shift5's technological capabilities.
Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.
The company provides real-time, data-driven insights for defense and transportation sectors.
Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.
Increased interest in predictive maintenance technologies to reduce costs and improve reliability.
U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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